Briana Turfrey
Napier City,HKB
Summary
Team Leader experienced in working alongside my team to accomplish set goals to enhance employee satisfaction and buisness success. Excellent interpersonal and communication skills. Always try my best to see the big picture focus in order to succeed.
Overview
2
2
years of professional experience
Work History
Back up Team Leader
Silver Fern Farms Pacific
04.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Supervised team members to achieve quality performance with set procedures.
- Built strong relationships with team members through positive attitude and attention
- Worked with team to identify areas of improvement and came up with solutions based on findings
- Completed a cadetship based around H&S, streamline, Technical compliance and people skills
- Creating a safe work environment for our people
- Monitored ongoing technical compliance with Our methods and our techniques
- Passionate learner to earn the best outcome
COFFEE BARISTA
Streetwise Coffee
12.2021 - 09.2023
- Interacted with customers during hectic periods to ensure a controlled crowd with efficient service
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Maintained cleanliness and sanitation of customer-facing work area
- Maintained regular and consistent attendance
- Kept product inventory stocked during times of customer congestion and high demand
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
ADMINISTRATION ASSISTANT
Fletcher Haulage Limited
08.2022 - 04.2023
- Executed record filing system to improve document organisation and management
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Word, Excel, Myob and My Trucking
Education
Level 2 -
Napier Girls' High School
Napier, HKB07.2023
Skills
- Team Building
- Data Entry
- Customer Service
- Time management
- Team motivation
- Leading Team Meetings
- Quality Improvement
- Goal Setting
- Team Supervision
- Staff Training
- Giving Constructive Feedback
- Problem solving
Timeline
Back up Team Leader
Silver Fern Farms Pacific
04.2023 - Current
ADMINISTRATION ASSISTANT
Fletcher Haulage Limited
08.2022 - 04.2023
COFFEE BARISTA
Streetwise Coffee
12.2021 - 09.2023
Level 2 -
Napier Girls' High School