Brianna Collins
Wigram
Summary
Reliable and adaptable customer service professional with strong communication and problem-solving skills. Experienced in resolving customer issues, fostering positive relationships, and contributing to team success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Online Assistant
Woolworths Supermarket
02.2025 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
SPCA Volunteer
SPCA
02.2024 - 01.2025
- Assisted in maintaining a clean, safe, and comfortable environment for animals at the shelter.
- Provided emotional support to animals through regular interaction, playtime, and companionship during their time at the shelter.
Customer Service Representative
Green Motion Rentals
01.2022 - 01.2024
- Answering inbound calls and customer queries.
- Upselling products and demonstrating how products work
- Problem-solving and proactively providing solutions to service issues.
- Provide exceptional customer service via email, phone and in person
- Grooming vehicles
Experience Lead
Jucy Rentals
01.2019 - 01.2022
- Provide exceptional customer service via email, phone and in person
- Grooming vehicles
- Operating the shuttle bus
- Worked well in a team setting, providing support and guidance.
Checkout Operator
Countdown Supermarkets
01.2016 - 01.2018
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Cash Handling
- Helped customers complete purchases, locate items, and join reward programs.
Education
NCEA LEVEL 1 & 2 -
Riccarton High School
01.2015
NZQA LEVEL 3 - Tourism
Avonmore Tertiary Institute
01.2016
New Zealand Certificate (Level 3) - Pre Health
Ara Institute of Canterbury
Christchurch, New Zealand, NZ06-2025
Skills
- Microsoft Word
- Problem-solving
- Cash Handling
- Teamwork and collaboration
- Customer service
- Time management
Language
English
Timeline
Online Assistant
Woolworths Supermarket
02.2025 - Current
SPCA Volunteer
SPCA
02.2024 - 01.2025
Customer Service Representative
Green Motion Rentals
01.2022 - 01.2024
Experience Lead
Jucy Rentals
01.2019 - 01.2022
Checkout Operator
Countdown Supermarkets
01.2016 - 01.2018
NCEA LEVEL 1 & 2 -
Riccarton High School
NZQA LEVEL 3 - Tourism
Avonmore Tertiary Institute
New Zealand Certificate (Level 3) - Pre Health
Ara Institute of Canterbury
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