Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna McDonald

Summary

A highly motivated and hardworking individual, seeking an opportunity in the automotive, retail or marketing industries to build upon a keen business interest. Well-versed in strong communication and organisation skills, comfortable in fast-paced environments and willing to take on challenging work.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Autopaint
03.2023 - 03.2024
  • This role consists of mixing automotive paint from formula mixes provided/eye matching samples supplied by customers
  • Accepted card, cash and cheque payments in POS register system, providing customer receipts for reference. Processed returned or exchanged items and provided refunds to customers.
  • Assisted customers in locating specific items to boost satisfaction and resolved customer complaints and process issues with proactive problem-solving skills.
  • Completing orders via email, phone, and face to face along with basic admin work such as answering emails/invoicing orders.
  • Packaging orders for shipment, conducting stock take, restocking, filling tins and spray cans with custom paints requested by clients.

Retail Sales Assistant

Glengarry Fine Wine
10.2022 - 02.2023
  • This role involves the sales/supervision of alcohol though on-licence and off-licence premise.
  • Assisting with in-store tasting, product collection and dispatch, customer inquiries via telephone communication, customer service/retail sales.
  • Designed visually pleasing in-store and window displays to increase footfall. Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Conducting ID checks on customers who appeared under 25 years of age.
  • Previously held LCQ.

Bar Staff

Public Drinks Co.
05.2022 - 09.2022
  • This role involves the sales and supervision of alcohol through an on-license bar and working with bar management to implement and enforce responsible drinking practices.
  • Assisting in pouring alcoholic and non-alcohol beverages, mixing cocktails and mocktails.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands. Collected, washed and put away glassware between customers.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Conducted ID checks on customers appearing under 25 years of age.
  • Previously held LCQ.

Cafe Assistant

Ryman Healthcare
06.2021 - 05.2022
  • This role involves completing a barista training course through The Barista Workshop
  • Assisting with all aspects of cafe preparation and serving of food and beverages to residents/visitors.
  • Recognizing and appreciating the concept of working as a team in a harmonious, safe and hygienic environment.
  • Ensured cafe areas were immaculately maintained, upkeeping exceptional cleanliness and hygiene standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.

Dining Assistant

Ryman Healthcare
06.2021 - 05.2022
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Stayed up to date on menu changes to accurately answer guest queries, informing customers regarding ingredients used to address allergy and dietary issues.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Washed glasses, plates and cutlery in industrial washing machines.
  • Assisted kitchen staff with food prep, dishwashing and plating food.

Education

Green Bay High School
Green Bay, Auckland, New Zealand
02/2017 - 12/2021

Psychology

Unitec Pathways College
Henderson, Auckland, New Zealand
02/2020 - 12/2021

Skills

  • Customer Service (3 Years)
  • Barista (1 Year)
  • Bartender (> 1 Year)
  • Colour Matching ( 1 Year)
  • Cash Register Operation
  • POS Transactions
  • Cash Handling
  • Processing payments
  • Communication Skills
  • Problem-Solving
  • Time Management
  • Food Preparation
  • Stock Replenishment
  • Cleaning
  • Food Service
  • iOS
  • Microsoft Office
  • Google Applications

Certification

  • NCEA Levels 1-3
  • Class 1 Full License
  • Day Skippers
  • Certificate in Gin (EWA)
  • Certificate in New Zealand Wine (Foundation)

Timeline

Retail Sales Assistant

Autopaint
03.2023 - 03.2024

Retail Sales Assistant

Glengarry Fine Wine
10.2022 - 02.2023

Bar Staff

Public Drinks Co.
05.2022 - 09.2022

Cafe Assistant

Ryman Healthcare
06.2021 - 05.2022

Dining Assistant

Ryman Healthcare
06.2021 - 05.2022

Green Bay High School
02/2017 - 12/2021

Psychology

Unitec Pathways College
02/2020 - 12/2021

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Brianna McDonald