Brianna McDonald
Summary
A highly motivated and hardworking individual, seeking an opportunity in the automotive, retail or marketing industries to build upon a keen business interest. Well-versed in strong communication and organisation skills, comfortable in fast-paced environments and willing to take on challenging work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Autopaint
Henderson, Auckland, New Zealand
03.2023 - 03.2024
- This role consists of mixing automotive paint from formula mixes provided/eye matching samples supplied by customers
- Accepted card, cash and cheque payments in POS register system, providing customer receipts for reference. Processed returned or exchanged items and provided refunds to customers.
- Assisted customers in locating specific items to boost satisfaction and resolved customer complaints and process issues with proactive problem-solving skills.
- Completing orders via email, phone, and face to face along with basic admin work such as answering emails/invoicing orders.
- Packaging orders for shipment, conducting stock take, restocking, filling tins and spray cans with custom paints requested by clients.
Retail Sales Assistant
Glengarry Fine Wine
Auckland CBD, Auckland, New Zealand
10.2022 - 02.2023
- This role involves the sales/supervision of alcohol though on-licence and off-licence premise.
- Assisting with in-store tasting, product collection and dispatch, customer inquiries via telephone communication, customer service/retail sales.
- Designed visually pleasing in-store and window displays to increase footfall. Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Conducting ID checks on customers who appeared under 25 years of age.
- Previously held LCQ.
Bar Staff
Public Drinks Co.
Auckland CBD, Auckland, New Zealand
05.2022 - 09.2022
- This role involves the sales and supervision of alcohol through an on-license bar and working with bar management to implement and enforce responsible drinking practices.
- Assisting in pouring alcoholic and non-alcohol beverages, mixing cocktails and mocktails.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands. Collected, washed and put away glassware between customers.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Conducted ID checks on customers appearing under 25 years of age.
- Previously held LCQ.
Cafe Assistant
Ryman Healthcare
Lynfield, Auckland, New Zealand
06.2021 - 05.2022
- This role involves completing a barista training course through The Barista Workshop
- Assisting with all aspects of cafe preparation and serving of food and beverages to residents/visitors.
- Recognizing and appreciating the concept of working as a team in a harmonious, safe and hygienic environment.
- Ensured cafe areas were immaculately maintained, upkeeping exceptional cleanliness and hygiene standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Dining Assistant
Ryman Healthcare
Lynfield, Auckland, New Zealand
06.2021 - 05.2022
- Worked flexible hours, covering nights, weekends and bank holidays.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Stayed up to date on menu changes to accurately answer guest queries, informing customers regarding ingredients used to address allergy and dietary issues.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Washed glasses, plates and cutlery in industrial washing machines.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Education
Green Bay High School
Green Bay, Auckland, New Zealand 02/2017 - 12/2021
Psychology
Unitec Pathways College
Henderson, Auckland, New Zealand 02/2020 - 12/2021
Skills
- Customer Service (3 Years)
- Barista (1 Year)
- Bartender (> 1 Year)
- Colour Matching ( 1 Year)
- Cash Register Operation
- POS Transactions
- Cash Handling
- Processing payments
- Communication Skills
- Problem-Solving
- Time Management
- Food Preparation
- Stock Replenishment
- Cleaning
- Food Service
- iOS
- Microsoft Office
- Google Applications
Certification
- NCEA Levels 1-3
- Class 1 Full License
- Day Skippers
- Certificate in Gin (EWA)
- Certificate in New Zealand Wine (Foundation)
Timeline
Retail Sales Assistant
Autopaint
03.2023 - 03.2024
Retail Sales Assistant
Glengarry Fine Wine
10.2022 - 02.2023
Bar Staff
Public Drinks Co.
05.2022 - 09.2022
Cafe Assistant
Ryman Healthcare
06.2021 - 05.2022
Dining Assistant
Ryman Healthcare
06.2021 - 05.2022
Green Bay High School
02/2017 - 12/2021
Psychology
Unitec Pathways College
02/2020 - 12/2021