Brianna Moor
Sunnyhills,Auckland
Summary
Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, effective communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player who readily adapts to changing needs and consistently strives to achieve results through efficient and empathetic service. Recognized for reliability and proactive approach in meeting customer and organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Torpedo 7
11.2022 - Current
Currently work in a sales assistant role, but also had time in BOH/ Stocks and inventory. I have enjoyed the learning opportunities that this job has provided me such as full customer service training (50hrs), communication skills, catering to customer needs, meeting KPIs, and advanced product knowledge.
Sports Co-Ordinator Assistant (Volunteer)
Tiny Tots Athletics
12.2021 - 01.2022
- Organization
- Communication
- Liaising with partnered companies
- Setting up and signing in kids & parents
- Event planning
Coach
Flow Academy of Motion
01.2021 - 01.2022
- Bookings/ Reception
- Planning and Carrying out Active and fun Kids Classes
- Birthday Party Host
Volunteer
Flow Academy Camp
01.2021 - 01.2021
- Cooking & Serving meals to over 100 people
- Planning Classes
- Team Leader
- Ensuring a fun and positive experience
Education
NCEA Level 1-3 - Endorsed
Pakuranga College
Auckland11.2023
Certificate in International Flight Attending - Aviation
Yoobee Colleges
Auckland Airport10.2024
Diploma in Travel and Tourism Management -
Yoobee Colleges
Manukau, Auckland11.2024
Skills
- Relationship building
- Sales expertise
- Goal oriented
- Task prioritization
- Team collaboration
- Tourism/Travel Management & Marketing
- Microsoft Word/Excel
- Trend analysis
Certification
- First Aid Certified
- Full Licence
Languages
English
Leadershiproles
- Kaiawhina
- Student Rep
Awards
- Participate and Lead Award, 2022
- Excellent service to the Arts, 2021-2022
- Top 5 NZ fundraiser for the Jump4Cancer, 06/01/22
- Health and PE Excellence Endorsement, 2021, 2022, 2023
- Sportsperson of the Year (Football), 2017
- Top Student – IFA, 06/01/24
- Top Student – Diploma, 08/01/24
Extracurricular Activities
Anzac Service Speaker, 2022 Pakuranga College 1st XI, 2022 Pakuranga College Leadership, 2022 Duke of Edinburgh Award, 2020-2022 Arts Council Executive Leader, 2020-2022 Science Council, 2020-2022 Dance Council Coordinator, 2020-2022 Dance Academy, 2019-2022 Academic Council, 2019-2022 Service Council, 2019-2022 Kaiawhina and Student Representative, 06/01/24 - Current
Attributes
- Dedicated
- Dependable
- Time Efficient
- Energetic
- Hardworking
- Trained in Customer Service
- Physically Fit
- People person
Timeline
Sales Assistant
Torpedo 7
11.2022 - Current
Sports Co-Ordinator Assistant (Volunteer)
Tiny Tots Athletics
12.2021 - 01.2022
Coach
Flow Academy of Motion
01.2021 - 01.2022
Volunteer
Flow Academy Camp
01.2021 - 01.2021
- First Aid Certified
- Full Licence
NCEA Level 1-3 - Endorsed
Pakuranga College
Certificate in International Flight Attending - Aviation
Yoobee Colleges
Diploma in Travel and Tourism Management -
Yoobee Colleges
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