Briar Moyes
Carterton ,Wairarapa
Summary
Friendly Service with experience in fast-casual and counter service. Fine dining expert with food knowledge. Focused and reliable bringing high enthusiasm. Proven history of excellent customer service and conflict resolution skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Cafe All Rounder
Madisons Cafe
12.2023 - Current
- Contributed to overall site cleanliness, maintaining an organized workspace for better productivity and safety
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Assisted the chef in food prep and cleaning
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Senior Waitress
Martinborough Hotel
02.2022 - 07.2023
- Handled customer complaints professionally, resolving issues through acknowledgment and commitment to service.
- Displayed enthusiasm and gave excellent service to customers.
- Knew the menu very well and shared my knowledge of menu items and flavours, convincing customers to make personal decisions based on taste and interest.
- Trained a number of staff.
- Bussed tables to keep sections clean
- Work in a busy and fast paced environment.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Retail Assistant
Hannah’s
11.2022 - 01.2023
- Used POS system to process sales, returns, online orders and gift card activations.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations.
Education
Certificate IV - Makeup And Skincare
Universal College of Learning
Wairarapa, NZ11.2024
Ncea Level 1 & 2 -
Wairarapa College
Masterton, WGN12.2021
Skills
- Food Safety Understanding
- Plates Presentation
- Sanitation and Hygiene
- Customer Service
- POS Systems Operations
- Customer Needs Assessments
- Service Quality
- Bar Terminology
- Safe Food Handling
- Cool Under Pressure
- Dining Customer Service
- Check Payment Processing
- Phone Inquiries
- Table Bussing
- Customer Preferences
- Professional Relationships
- Warm and Friendly
Languages
Maori
Elementary
References
Ashlee Milligan - Manager at Madison's cafe
020 4137 5303
Tennyson Likhrona - Manager at the Martinborough Hotel
027 621 6582
Gem Huxtable - Lecturer at the universal college of learning
027 725 7974
Timeline
Cafe All Rounder
Madisons Cafe
12.2023 - Current
Retail Assistant
Hannah’s
11.2022 - 01.2023
Senior Waitress
Martinborough Hotel
02.2022 - 07.2023
Certificate IV - Makeup And Skincare
Universal College of Learning
Ncea Level 1 & 2 -
Wairarapa College
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