Bridget Deverell
Parnell Auckland,Parnell
Summary
Proven track record in enhancing customer satisfaction and loyalty at Hartleys Limited, leveraging strong communication skills and POS terminal expertise. Dedicated and customer focused fashion retail assistant with six years of experience in providing exceptional customer service and personalised fashion advice. Passionate about fashion trends ad committed to creating as engaging and enjoyable shopping experience for customers.
Overview
37
37
years of professional experience
Work History
Retail Sales Assistant
Hartleys Limited
05.2015 - 12.2021
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assist customers with product selection, styling advice, and personalised fashion recommendations.
- Build and maintained strong customer relationships to foster loyalty and repeat business.
- Stayed current with fashion trends and product knowledge to provide up to date advice and assistance.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
Office Assistant
Mitre 10 Mega
03.2002 - 04.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Accounts payable reconciliations, support payroll functions (IMS,ACE pays).
- Contribution as a key shareholder in business development.
Variety of Rolls
Bank of New Zealand
02.1985 - 08.1996
- Learned and adapted quickly to new technology and software applications.
- Customer focused.
- Variety of rolls.
Education
Scared Heart Girls College
Hamilton, NZSkills
- Punctuality
- Cash Handling, processing transactions and managing inventory accurately
- Personal styling, ability to offer fashion and styling tips to customers
- Goal-Oriented, knowledge of sales strategies and techniques to meet and succeed sales targets
Timeline
Retail Sales Assistant
Hartleys Limited
05.2015 - 12.2021
Office Assistant
Mitre 10 Mega
03.2002 - 04.2015
Variety of Rolls
Bank of New Zealand
02.1985 - 08.1996
Scared Heart Girls College
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