Bridget Penney

Administrative role in a very busy sports office, dealing with multiple tasks such as registrations, finding coaches, organising trials, selecting teams, setting training slots/venues, booking trips, doing budgets, following up payments, ordering equipment. At times a very stressful environment juggling various tasks at once. Daily interactions with students, coaches, staff, parents and event organisers.

Work daily with the Microsoft Office suite of products and the school database system, Kamar.

Managing customer database & customer relationships, ensuring their Managed Service Agreements were up to date; procurement of hardware & software for customers, from quoting to delivery, and tracking warranty & licensing renewals; scheduling technicians for ad hoc service work; managing all service tickets; monthly invoicing for all Service Agreements, project and ad hoc work; general administrative tasks associated with office management (supplies, cleaners etc).

Proofreading copy for various newsletters, websites & documents, including annual financial statements. Researching & writing copy for print media & websites.

Summarising financial data for legal cases, working for an expert witness to the courts.

Working in the GIS (Geographic Information Systems) division managing the customer database; planning all marketing related activities such as product launches, conferences, road shows, mail campaigns; sourcing promotional material; assisted with the running of the national GIS User Group; responsible for all customer support as the first point of call; managed all customer software licenses, including renewals & updates.

After maternity leave, I moved to a part-time role in the GIS professional services team, assisting with project logistics & documentation & helped track project expenses to final billing.

Responsible for the execution of strategic advertising plans for financial customers; developing campaigns from client briefs to final concept and copy; planning & managing project time schedules, managing the workflow from concept through artwork & production, to final proofing & delivery; sourcing suppliers (printers, photographers etc); specialised in direct marketing campaigns (press, outdoor advertising, mail drops) & corporate literature (brochures, leaflets etc).

Credit Suisse Bank: Intercompany Accounts Assistant

Merrill Lynch Bank: Accounts Assistant

Louis Dreyfus Energy: Inventory Analyst

1994 - 1996: Employee Benefits Consultant (Graduate Training Programme) - Old Mutual

1993 - 1994: Housebrands Assistant - Spar Group Ltd

1991 - 1993: Advertising Controller - Spar Group Ltd