Brigit McLean
Christchurch,CAN
Overview
34
34
years of professional experience
Work History
Residential Support Worker
Insight NZ 2007 Ltd
Christchurch, CAN
12.2021 - 09.2023
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
- Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
- Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
- Monitored client medications and adherence to individual treatment plans.
- Helped build important life skills such as cooking and cleaning.
- Assisted in the development of individualized care plans for improved resident outcomes and satisfaction.
- Provided transportation assistance for residents attending appointments or community outings as needed.
- Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Communicated effectively with families regarding resident progress and concerns while maintaining confidentiality guidelines.
- Provided support during family visits or events, fostering positive relationships between residents and their loved ones.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Implemented behavior modification plans consistently to support positive behavioral changes in residents over time.
- Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
- Collaborated with interdisciplinary teams to ensure comprehensive and coordinated care for residents.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Supervised Number residents within facility and on community outings.
- Ensured compliance with state regulations by maintaining up-to-date knowledge of policies and procedures related to residential support services.
- Provided counseling and crisis intervention services.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Monitored and assisted residents through individual service plans.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Reported changes in resident condition and health to resident care manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted residents with basic activities of daily living.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Scheduled and accompanied clients to medical appointments.
- Provided patient care by supplying and emptying bedpans, applying dressings and supervising exercise routines.
- Used stretchers and wheelchairs to transport patients to treatment units.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Shop Manager
Barrys Bay Traditional Cheese Factory
Barrys Bay Banks Peninsula
11.2011 - 06.2014
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
School Caretaker
Duvauchelle School
Duvauchelle Banks Peninsula
03.2000 - 12.2002
- Enhanced campus safety by conducting routine inspections and promptly addressing potential hazards.
- Promptly addressed emergency situations, assisting with evacuations and coordinating with first responders when necessary.
- Maintained functional heating, cooling, electrical systems across campus through routine inspection and preventive maintenance measures.
- Prepared facilities for special events, including setting up seating arrangements or audio/visual equipment as required.
Snooker Parlour Manager
Regal Billards , Snooker And Pool
Sydenham, CAN
05.1989 - 09.1993
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
McKillop Collage
Christchurch, CANTimeline
Residential Support Worker
Insight NZ 2007 Ltd
12.2021 - 09.2023
Shop Manager
Barrys Bay Traditional Cheese Factory
11.2011 - 06.2014
School Caretaker
Duvauchelle School
03.2000 - 12.2002
Snooker Parlour Manager
Regal Billards , Snooker And Pool
05.1989 - 09.1993
McKillop Collage