AYUSHI PATEL
Blockhouse Bay,Auckland
Summary
Reliable and upbeat retail assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
Work History
Customer Service
Tank
New Lynn, Auckland , Auckland
2018.11 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Created unique juice blends and recipes.
- Described menu items and daily specials to customers.
- Greeted approximately 80 customers daily.
Retail Assistant
4 Square Supermarket
Lower Hutt , Wellington
2018.05 - 2018.10
- Till and cash handling during shift.
- Assisting manager in stock ordering.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offering 30 to 40 customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Actively engaged customers to provide general assistance and information on store merchandise.
Departmental Store Assistant
Pantaloons store
Nadiad , India
2015.06 - 2017.10
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
- Monitored inventory of departmental supplies and replenished items as needed to enable normal operations.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Assessed merchandise mix to continually broaden and improve assortments.
- Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
M.com Master of Commerce - Accounting And Business Management
DDU University
Nadiad, Gujarat, India05.2015
B.com Bachelors of Commerce - Business Administration And Management
DDU
Nadiad, Gujarat, India04.2013
Skills
- Cash register operation
- Teamwork
- Customer service
- Maintenance & Repair
- Organization and Time management
- Self-motivated professional
- Team leadership and coaching
- Order management
- Relationship building and management
Hobbies
Love music in general and love travelling and exploring new place's
Additional Information
Job Reference
Satish (sunny)
4 Square Neanea, Wellington,
Ph: 02102305464
Pinky
Tank (store manager)
Ph: 0210665993
Work Rights
New Zealand Permanent Resident
Timeline
Customer Service
Tank
2018.11 - Current
Retail Assistant
4 Square Supermarket
2018.05 - 2018.10
Departmental Store Assistant
Pantaloons store
2015.06 - 2017.10
M.com Master of Commerce - Accounting And Business Management
DDU University
B.com Bachelors of Commerce - Business Administration And Management
DDU
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