Navdeep Kaur Kang
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Checkout Supervisor
Woolworths Supermarket
04.2023 - 05.2024
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Supervised multi-cultural teams of Number members, enforcing compliance with operational policies and procedures.
- Streamlined workflow for faster checkouts and reduced waiting time for customers.
- Assisted in implementing loss prevention measures by monitoring high-risk areas and reporting suspicious activities to management.
Bakery Assistant
La Nonna Italian Bakery
03.2022 - 01.2023
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Cafe Head
Mocaba Cafe
01.2021 - 09.2021
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
Bakery Assistant Manager
La Nonna Italian Bakery
05.2019 - 10.2020
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Bakery Manager
La Nonna Italian Bakery
01.2015 - 01.2018
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Education
Bachelor Of Nursing - Nursing
NorthTec
Whangarei, NTL11.2024
IELTS - English Language
IELTS
NewZealand07.2021
NewZealand Certificate In Study And Career Prep L4 - Foundation Course
NorthTec
Whangarei, NTL07.2021
NewZealand Diploma In Business L6 - Business
Queens Academic Group
Auckland NewZealand 05.2014
Skills
- Workplace safety
- Store operations
- Cash handling expertise
- Task delegation
- Sales promotion
- Customer complaints handling
- Point of sale systems
- Customer service
- Time management
- Attention to detail
- Punctual and reliable
- Verbal and written communication
- Cash handling and management
- Store opening and closing
- Employee training
- Customer complaint resolution
- Retail operations
- Team training and development
- Checkout oversight
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Timeline
Checkout Supervisor
Woolworths Supermarket
04.2023 - 05.2024
Bakery Assistant
La Nonna Italian Bakery
03.2022 - 01.2023
Cafe Head
Mocaba Cafe
01.2021 - 09.2021
Bakery Assistant Manager
La Nonna Italian Bakery
05.2019 - 10.2020
Bakery Manager
La Nonna Italian Bakery
01.2015 - 01.2018
Bachelor Of Nursing - Nursing
NorthTec
IELTS - English Language
IELTS
NewZealand Certificate In Study And Career Prep L4 - Foundation Course
NorthTec
NewZealand Diploma In Business L6 - Business
Queens Academic Group
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