Spending time at the gym
Brinelle D'Costa
Finance And Office Administrator
Napier,HKB
Summary
- 5 + years of experience in Banking,Accounting and office administration.
- Accounts Payables and Receivables : End to end processing, answering customer queries, coding, reconciling, payrun processing, Invoicing and Purchase orders.
- Account bank reconciliations, IRD compliance (GST,PAYE,FBT and income tax) maintaining the chart of accounts and keeping financial records.
- Create, review and monitor budgets to predict future financial needs
Office Administration
- Managing correspondence and acting as support to the lead engineer.
- Assisting in preparation of Tender, Contract documentation and Memos and finalizing reports.
- Certified First Aider level 2, experience in carry out health and safety for the company.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Finance and Office Administrator
INFIR Limited
Napier, HKB
01.2021 - Current
- Manage the financial accounting system in accordance with Xero’s
- Operational Manual this includes keeping financial records and performing financial transactions (receipts, payments, reconciliation)
- Ensure business expenses, payroll and IRD returns are processed and authorized on time
- Maintain accounting records and ensuring that they are complete accurate and securely stored
- Preparation of monthly financial statements and reporting
- Making improvements to the financial system by collecting and interpreting and reviewing financial information and creating budgets
- Office duties
- Handling administrative requests and queries
- Assisting the company director with correspondence and time management
- Assist in preparing and Finalizing of reports and memos Tender documentation and contract documents
- Complete and submit online applications for Building consent and
- Engineering approval to the City Council.
Food Truck Operator and Restaurant Runner
Shani Family Eatery And Bar
Napier, HKB
11.2018 - 12.2020
- Handle cash, credit, and check transactions, issue change, receipt, and redemption of vouchers and coupons of customers
- Balance cash register at end of shift
- Provide excellent customer service and resolve queries
- Maintaining a clean and tidy work area
- Maintaining inventory of items and restocking the goods
- Deliver food and drinks to customers
- Assist wait staff with table settings.
Senior Credit Card Operations
CITI Bank
Mumbai, India
08.2017 - 09.2019
- Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers
- Ensuring nil defects
- Escalating and highlighting customer problem incidences
- Adherence to service and sales compliance.
Relationship Manager
Kotak Mahindra Bank
Mumbai, India
01.2017 - 07.2017
- Achieving sales targets for bank and investment products
- Handle customer service requirements including account opening, resolving grievances, and educating customers on various banking products
- Act as a support to Relationship Manager, handling High net worth individual accounts
- Cross-selling set products (Assets and Liability Products).
Personal Banker
HDFC Bank
Mumbai, India
09.2014 - 01.2017
- Reporting to top-level management for collating data and conducting required analysis
- Ensure that services promised to customers are completed within the required deadlines
- First point of contact for providing customer service
- Handling debit cards, credit cards, Cheque books, and other deliverables and keeping custody confidential pins and instant account opening kits for salary accounts and saving accounts
- Reconciling accounts
- Customer acquisition through the sale of products, walk-in customers, and referrals for account opening
Education
Graduate Diploma - Business Management
Eastern Institute of Technology
10.2018 - 09.2019
Bachelors - Accounts & Finance
Mumbai University
Mumbai 04.2011 - 04.2014
Diploma - Modern Bankers Programme
Times Pro
04.2017 - 07.2017
Skills
Certified in Xero
undefinedAccomplishments
- Stood first Place in Mumbai west circle for closing maximum number of credit cards with HDFC Bank
- Won the Hawk Eye contest conducted by HDFC Bank in generating Car loan leads
- Secured the Philip Vaz Award conducted by the Salvador Do Mundo Association for securing 83.92% in Third-year bachelor’s in Accounts and Finance.
- 1st Place in Citi Bank for achieving 100% NPS (Net Promoters Score).
Interests
Cooking all kinds of food
Movies and Music
Spending time around family, friends and animals
Organising parties and Balloon decorations
References
References available on request
Timeline
Finance and Office Administrator
INFIR Limited
01.2021 - Current
Food Truck Operator and Restaurant Runner
Shani Family Eatery And Bar
11.2018 - 12.2020
Graduate Diploma - Business Management
Eastern Institute of Technology
10.2018 - 09.2019
Senior Credit Card Operations
CITI Bank
08.2017 - 09.2019
Diploma - Modern Bankers Programme
Times Pro
04.2017 - 07.2017
Relationship Manager
Kotak Mahindra Bank
01.2017 - 07.2017
Personal Banker
HDFC Bank
09.2014 - 01.2017
Bachelors - Accounts & Finance
Mumbai University
04.2011 - 04.2014
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