Briony Malietoa
Auckland,AUK
Summary
To seek and maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Team Administrator
Te Whatu Ora
Grafton, AUK
04.2023 - Current
- Handled meeting coordination and calendar management efficiently.
- Ensured accurate review of invoices and on-time vendor compensation.
- Recruited, interviewed and selected employees to fill vacant roles.
- Developed templates for commonly used documents, such as meeting minutes or expense forms.
- Coordinated travel logistics for team members efficiently.
- Directed inventory processes, ensuring consistent supply ordering and equipment upkeep.
Administration Officer
Oranga Tamariki
Wiri, AUK
05.2022 - 10.2022
- Organized files, developed spreadsheets, emailed reports and printed documents, maintaining front desk and reception area in a neat and organized fashion
- Issued supplies, materials and products to team members based on information from requisitions and also checked office stock to determine stock levels and maintain inventory
- Collected and entered pay data into system for staff, maintaining complete confidentiality and accuracy
- Onboarded new employees with swipe cards and all necessary equipment required
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes
- Communicated with customers, employees and vendors to answer questions and address complaints
Personal Insurance Consultant
IAG New Zealand
Sylvia Park, AUK
05.2020 - 04.2022
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Resolved problems, improved operations and provided exceptional service
- Participated in team-building activities to enhance working relationships
- Proved successful working within tight deadlines and fast-paced atmosphere
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Customer Service Representative
Concentrix
Mount Albert, AUK
08.2018 - 05.2020
- Enhanced customer satisfaction by employing proactive solutions tailored to customer needs.
- Gathered customer feedback and implemented process improvements to enhance satisfaction levels.
- Offered product recommendations with comprehensive details.
- Managed incoming calls efficiently to reduce waiting time.
- Provided information regarding charge accounts and loyalty programs.
- Provided exceptional advice and assistance to customers.
Education
Bachelor of Science - Psychology
University of Auckland
Auckland, NZSkills
- Optimistic Attitude
- Clear Written Communication
- Calm and professional under pressure
- Effective Multitasking
- Upselling Products and Services
- Customer Relationship Management
- Interpersonal Relationship Management
- Quick and efficient computer skills
Timeline
Team Administrator
Te Whatu Ora
04.2023 - Current
Administration Officer
Oranga Tamariki
05.2022 - 10.2022
Personal Insurance Consultant
IAG New Zealand
05.2020 - 04.2022
Customer Service Representative
Concentrix
08.2018 - 05.2020
Bachelor of Science - Psychology
University of Auckland
Similar Profiles
Karina PriestlyKarina Priestly
Team Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu TaweraTeam Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu Tawera
Mikaele SaeMikaele Sae
Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.
Megan HainesMegan Haines
Non-training Registrar- Otorhinolaryngology at Te Whatu Ora Te Tai TokerauNon-training Registrar- Otorhinolaryngology at Te Whatu Ora Te Tai Tokerau
Joseph MakasialeJoseph Makasiale
Health Security Officer at Te Whatu Ora, Te Toka Tumai AucklandHealth Security Officer at Te Whatu Ora, Te Toka Tumai Auckland
Kaufusi KioaKaufusi Kioa
Warehouse Forklift Operator at Allproof IndustriesWarehouse Forklift Operator at Allproof Industries