Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Community Service
Hobbies and Interests
Generic

Britney Murphy

Tauranga

Summary

Customer service professional with strong skills in communication, problem-solving, and conflict resolution. Proven ability to build positive relationships with clients and colleagues. Adaptable to changing demands and committed to delivering high-quality results through team collaboration and consistent performance. I am a dedicated individual which is evident through both my academic and sporting pursuits. I have comprehensive experience in high-energy environments. Reliable team player and adaptable to changing needs, Focused on creating positive customer experience and meeting organizational goals.

Overview

5
5
years of professional experience

Work History

Bartender and Kitchen Hand

Maraenui Golf Club
06.2023 - 06.2025
  • This was casual employment, I started off working in the bar. I Independently operated the golf club bar, including opening and closing duties, cash handling, and setting security alarms. I served club members drinks and light refreshments in a friendly, professional manner. Maintained cleanliness of the bar, clubrooms, and kitchen to a high standard. I also worked in the café, preparing and serving food, managing dishwashing, and cleaning the kitchen. Ensured the venue was secure and well-presented at the end of each shift.
  • Initiated work in the bar during casual employment.
  • I independently operated the golf club bar, including opening and closing duties, cash handling, and setting security alarms.
  • I served club members drinks and light refreshments in a friendly, professional manner.
  • Maintained the cleanliness of the bar, clubrooms, and kitchen to a high standard.
  • I also worked in the café, preparing and serving food, managing dishwashing, and cleaning the kitchen.
  • Ensured the venue was secure, and well-presented at the end of each shift.

Delivery driver

Spagalimis Pizzeria
02.2023 - 10.2023


  • This was a part-time job I had while studying down in Christchurch.
  • It involved Front of house work in the restaurant, as well as completing deliveries.
  • Delivered pizzas promptly to customers in designated areas.
  • Loaded delivery vehicle with orders and ensured accuracy of order items.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Front of House/Bartender

The Loading Ramp
09.2020 - 04.2023
  • Managed opening and closing operations for bar and restaurant shifts.
  • Handled various shifts, including 12-hour late-night shifts.
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of bar area during shifts.
  • Managed inventory levels and restocked supplies as needed.
  • Trained new staff on bartending procedures and best practices.
  • Collaborated with kitchen staff to coordinate food and drink service.
  • Developed relationships with regular customers to encourage repeat visits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Assisted in setting up the bar for service shift.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Car groomer

Eurocity
12.2020 - 12.2022
  • This was employment I had over the course of 2 summers. I Worked in both car detailing and car grooming.
  • Gained valuable experience during two summer employment periods.
  • Specialised in car detailing and grooming.
  • Ensured meticulous attention to detail for luxury car maintenance.
  • Cleaned and polished vehicle exteriors and interiors to ensure customer satisfaction.

Apple picking

Mr Apple
04.2021 - 04.2021


  • Engaged in seasonal employment during summer holidays.
  • Adapted to varying placements based on daily availability in Hawke's Bay orchards.
  • Inspected apple trees for ripeness and overall health during picking seasons.
  • Collaborated with team members to ensure efficient picking operations.

Front of House

Clearview Estate winery
08.2020 - 01.2021
  • Worked part-time shifts exclusively on weekends.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained cleanliness of tables and dining area throughout shifts.
  • Served food and beverages promptly, ensuring guest satisfaction and comfort.

Front of house position

The mission restaurant
02.2020 - 07.2020
  • Provided friendly, attentive service to enhance guest dining experiences.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.

Education

Level 3 -

Napier Girls High School
06-2021

Bachelor of engineering -

University of Canterbury
01.2024

Skills

  • Effective team collaboration
  • Teamwork and interpersonal skills
  • Strong commitment
  • Strong work ethic
  • Fast-paced work proficiency
  • Strong multitasking
  • Adaptability in diverse environments
  • Customer service

Accomplishments

  • Touch Hawke's Bay Representative: (2017-2021)
  • Senior A Touch Rugby (2018-202)
  • East Coast cross country team (2017-2021)
  • Excellence Endorsement NCEA Level 2 and 3 (2020)
  • Sporting at a national level across numerous codes and gaining placements (touch rugby, waka ama, cross country)

Timeline

Bartender and Kitchen Hand

Maraenui Golf Club
06.2023 - 06.2025

Delivery driver

Spagalimis Pizzeria
02.2023 - 10.2023

Apple picking

Mr Apple
04.2021 - 04.2021

Car groomer

Eurocity
12.2020 - 12.2022

Front of House/Bartender

The Loading Ramp
09.2020 - 04.2023

Front of House

Clearview Estate winery
08.2020 - 01.2021

Front of house position

The mission restaurant
02.2020 - 07.2020

Level 3 -

Napier Girls High School

Bachelor of engineering -

University of Canterbury

Community Service

Forest and Bird hawkes bay, A volunteer, Hawkes Bay, New Zealand, 2021-06, Present, - My position as a volunteer involves meeting with a group of volunteers once a month where we partake in activities such as replanting., - The purpose behind volunteering for this group is in order to help enhance the Hawkes bay environment.

Hobbies and Interests

- Gym 

- Surfing

- Marine conservation and oceanography

Britney Murphy