BRITTANY WINQUIST
Auckland
Summary
Dedicated support professional with nearly 10 years of experience across disability support, mental health, pharmacy, and community care settings. Experienced supporting people with complex needs, encouraging independence, and maintaining calm, safe environments. Reliable team member with a calm approach and strong commitment to helping others learn and thrive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community / Disability Support
Acumen
01.2024 - 01.2026
- Supported autistic young adults with high support needs in developing functional life and social skills.
- Facilitated community integration activities to promote independence and confidence.
- Applied patient, adaptive communication techniques to meet individual learning needs.
- Collaborated with multidisciplinary teams to implement individualised support strategies.
Pharmacy Technician
Publix Pharmacy
01.2016 - 01.2026
- Supported pharmacists in a high-volume retail pharmacy, ensuring accurate and timely prescription preparation.
- Processed insurance claims and resolved coverage issues, improving workflow efficiency and patient satisfaction.
- Maintained strict confidentiality of protected health information in compliance with regulatory standards.
- Performed detailed data entry with a strong focus on accuracy and patient safety.
- Communicated with healthcare providers to clarify prescriptions and prevent dispensing errors.
- Delivered professional customer service in a fast-paced environment.
Behavioural Health Technician
AVITA
01.2021 - 01.2024
- Provided behavioural and emotional support within structured recovery and rehabilitation programmes.
- Supervised and documented client administration of medication.
- Handled sensitive information and mental health documentation.
- Conducted drug screening procedures and room/belongings checks in accordance with facility protocols.
- Provided transport to state-run drug screenings, court appearances, work, medical appointments, and hospitals.
- Maintained a calm, supportive environment while assisting with daily routines and therapeutic activities.
- Monitored client wellbeing and reported progress to clinical staff.
- Demonstrated strong crisis management and de-escalation skills.
- Conducted hourly safety checks to reduce risk of self-harm, absconding, and prohibited substance access.
Private Caregiver
Acumen
01.2019 - 01.2023
- Delivered full-time care for an adult with complex medical and daily living needs.
- Ensured safety, dignity, and wellbeing through attentive personal support.
- Completed detailed documentation to support state assessments and care reviews.
- Organised medical appointments, club participation, and community-based activities.
- Assisted with personal hygiene and provided daily functional support.
- Managed a high-trust role requiring discretion, reliability, and sound judgement.
Education
Associate of Science - Psychology
University of North Georgia
Georgia, USA, GainesvilleSkills
- Supporting people with high and complex needs
- Positive behaviour support and de-escalation
- Adaptive communication with non-verbal and diverse learners
- Building independence and daily living skills
- Teamwork with families and multidisciplinary staff
- Safe supervision and welfare monitoring
- Organisation, reliability and routine support
Certification
- CPR Certification, renewal pending
- First Aid Certification, renewal pending
Additional Information
- Valid New Zealand work visa
- Full Driver's License
- Based in Auckland
Timeline
Community / Disability Support
Acumen
01.2024 - 01.2026
Behavioural Health Technician
AVITA
01.2021 - 01.2024
Private Caregiver
Acumen
01.2019 - 01.2023
Pharmacy Technician
Publix Pharmacy
01.2016 - 01.2026
Associate of Science - Psychology
University of North Georgia