Summary
Overview
Work history
Education
Skills
Timeline
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Bronte Murray

Whitianga,Waikato

Summary

I am an organised, independent worker with strong time management skills. I'm detail-orientated and able to learn new tasks quickly and effectively. I pride myself on delivering high levels of customer service to provide customers with positive experiences.

Overview

4
4
years of professional experience

Work history

Laborer/Kitchen installs

Thistle Carpentry
Whitianga, Waikato
04.2023 - Current
  • Followed directions, drawings and project specifications to enforce adherence to requirements.
  • Stored, maintained and cleaned construction equipment.
  • Unloaded install equipment at building sites, monitoring areas for risks.
  • Worked efficiently to help complete install projects ahead of deadlines.
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.

Front of House Team Member

Stocked Restaurant
Whitianga, Waikato
11.2022 - 03.2023
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
  • Trained new staff members with proper customer service techniques to deliver high-quality experience.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Opened, poured and served alcoholic and non-alcoholic beverages.

Front of House Team Member

Grace O'Malleys
Whitianga, Waikato
04.2022 - 09.2022
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Operated the kitchen pass reading dockets, keeping it organised and ensuring food was going to the correct tables efficiently.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Opened, poured and served alcoholic and non-alcoholic beverages.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Mussel Opener

OP Columbia
Whitianga, Waikato
11.2021 - 01.2022
  • Followed the correct health, safety food handling procedures.
  • Graded products against company standards.
  • Operated machinery in fast-paced production line.
  • Upheld health and safety regulations to protect staff and product lines.
  • Wore and maintained the correct PPE gear to ensure my health and safety.

Housekeeper

Marina Bay Apartments
Whitianga, Waikato
01.2019 - 12.2019
  • Delivered faultless cleanliness standards and exceptional guest care.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Communicated with other staff to determine best use of resources and guest care.

Education

NCEA Level 1 and 2 -

Mercury Bay Area School
Whitianga, Waikato

Skills

  • Health and safety compliance
  • Following Instructions
  • Excellent customer service
  • Time management
  • Food and beverage service
  • Cleaning requirements
  • FOH procedures
  • Money handling
  • Self-motivated
  • Enthusiastic
  • Efficient
  • Organised

Timeline

Laborer/Kitchen installs

Thistle Carpentry
04.2023 - Current

Front of House Team Member

Stocked Restaurant
11.2022 - 03.2023

Front of House Team Member

Grace O'Malleys
04.2022 - 09.2022

Mussel Opener

OP Columbia
11.2021 - 01.2022

Housekeeper

Marina Bay Apartments
01.2019 - 12.2019

NCEA Level 1 and 2 -

Mercury Bay Area School

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Bronte Murray