Bronwyn Cooper
Hunterville
Summary
Dynamic and dependable professional with extensive experience within the Equine industry, record in customer service and problem-solving. Skilled in maintaining organized environments and fostering strong client relationships, I excel in multitasking and time management, ensuring efficiency and satisfaction in fast-paced settings. Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
13
13
years of professional experience
Work History
Sheep Conveyor Worker
Hunterville Vet Club
06.2018 - Current
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
Farm Hand
GD & WJ Cooper Ltd
07.2017 - Current
- Assisted in the construction or repair of fences, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals and ensuring animal health and welfare.
- Operated various farm machinery including tractors, for efficient land cultivation and crop production.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Sales Assistant
Petstock
05.2013 - 04.2017
- Held the positions of Sales Assistant, 2IC Manager and Acting Manager
- Maintained clean, organised store environment for an inviting shopping experience for customers.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organised, and safe environment for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Sales Assistant
Rayview Produce and Landscaping
01.2013 - 04.2013
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
Cafe Assistant/Barista
The Place2b
04.2012 - 04.2013
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Education
Craniosacral Therapist - Equine
Equine Craniosacral Workshops
QueenslandDressage Judge - F Level
ESNZ
New ZealandClicker Trainer - Equine
Click With Horses
AustraliaSport Horse - Level 4
NCEA
New ZealandSkills
- Competitive Horse Rider
- Over 30yrs experience breeding, training and riding horses
- Dependable and hardworking
- Attention to detail
- Restocking skills
- Customer service and engagement
- Cash handling
- Stock management
- Multitasking and organisation
- Heavy lifting
- Time management
Timeline
Sheep Conveyor Worker
Hunterville Vet Club
06.2018 - Current
Farm Hand
GD & WJ Cooper Ltd
07.2017 - Current
Sales Assistant
Petstock
05.2013 - 04.2017
Sales Assistant
Rayview Produce and Landscaping
01.2013 - 04.2013
Cafe Assistant/Barista
The Place2b
04.2012 - 04.2013
Craniosacral Therapist - Equine
Equine Craniosacral Workshops
Dressage Judge - F Level
ESNZ
Clicker Trainer - Equine
Click With Horses
Sport Horse - Level 4
NCEA
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