Brooke Adams
Papatoetoe
Summary
I have a proven record of 5+ years of consistent, hard-working, knowledge building and business focused experience and employment history that has successfully been an asset to all employers I have had a privilege to work with. I have skills that I have been able to develop further due to my willingness to learn and eager to excel to exceed in any work that I do. I am reliable, punctual and can easily adapt to workplace changes and demands to ensure the processing operations of the business are met to satisfactory employer standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Sterling Security
06.2023 - 07.2023
- Collaborated with event co-ordinators to implement safety procedures.
- Administration operations.
- Alarm system installation reports and data entry.
- Communication with colleagues to ensure workplace and community safety.
- De-escalation problem solving.
Photography - Sales Assistant
Skyline - Magic Memories
12.2022 - 02.2023
- Managed inventory and stock levels for a photography studio.
- Assisted customers with product selection and recommendations.
- Processed and handled transactions with accuracy and efficiency.
- Utilized photography editing software to enhance images for clients.
- Collaborated with team members to ensure smooth operations and customer satisfaction.
- Demonstrated strong communication and interpersonal skills.
Public Servant - Case Manager
Ministry of Social Development
10.2019 - 10.2022
- Managed a caseload of diverse clients in the public sector, providing advocacy and support services.
- Developed service plans and coordinated with community resources to meet the needs of clients.
- Conducted intake assessments and maintained accurate documentation of client progress.
- Collaborated with interdisciplinary teams to ensure comprehensive and effective client care.
- Facilitated group workshops and training sessions on various topics related to case management.
- Presented case updates and recommendations to supervisors and participated in case review meetings.
- Organization
- Adaptability
- Communication
- Attention to detail
- Time management
- Problem-solving
Senior Dispatcher
No1 shoes - Hannahs
02.2016 - 08.2019
- Arranged shipments by checking stock to determine inventory levels.
- Anticipating delivery requirements.
- Web order dispatching.
- Store picking.
- Conveyor unloading/loading.
- Unloading/loading of shipment containers.
- Forklift and machine operating.
- Managing small team.
Education
No Degree - Business Management
Te Wananga O Aotearoa
Hamilton, NZ12-2025
Skills
- Skilled at prioritizing tasks simultaneously
- Strong organizational skills
- Adaptable problem-solving
- Effective communication
- Attention to detail
- Prioritization and scheduling
- Analytical problem-solving
- Report writing
- CCTV monitoring
- General security
Certification
- [Level 3 Small Steps to Business] Completed
- [Level 4 Small steps to Business] - Currently in process of completion. [ December - 2025]
LANGUAGES
English | Native
Te Reo Maori | Intermediate
Timeline
Security Officer
Sterling Security
06.2023 - 07.2023
Photography - Sales Assistant
Skyline - Magic Memories
12.2022 - 02.2023
Public Servant - Case Manager
Ministry of Social Development
10.2019 - 10.2022
Senior Dispatcher
No1 shoes - Hannahs
02.2016 - 08.2019
No Degree - Business Management
Te Wananga O Aotearoa
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