Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Calder

Grafton,AUK

Summary

Adept at maintaining high standards of cleanliness and service, demonstrated during my tenure at Craggy Range Winery. Excelled in team collaboration and customer service, ensuring guest satisfaction. Skilled in housekeeping and health safety compliance, my proactive approach significantly improved guest experience.

I am 18 years of age. I am currently studying at Whitecliffe college doing sustainable fashion design. I have an eye for perfection and am a kind, loving person, and I have been recognised for this at high school by getting the year 13 award which is for a year 13 student who is always looking out for people and always has an awareness of how other people might be feeling and always takes them into consideration.

I have a Full driver's license. I am a high-achieving technology and art student, and believe this demonstrates my high attention to detail and perfectionism. I am committed to always delivering quality in anything I undertake, both personally & professionally.

Being fit and healthy allows me to carry out any jobs necessary. I'm responsible and can work collaboratively with others and independently.
I am reliable, respectful, organized, confident, and trustworthy. Having a positive attitude is very important to me, and I think I would be a great asset to your team.

Currently, I am completing my Duke of Edinburgh International Award. I have gained my Bronze & Silver, and I am now working towards completing Level Gold. I also completed the Student Volunteer Army (SVA) Level Bronze & Silver award and am halfway through Level Gold.

Overview

5
5
years of professional experience

Work History

Housekeeper

Craggy Range Winery
10.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Waitress

Write&co
01.2020 - 01.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Pack House

Mr. Apple
06.2019 - 08.2019
  • Monitored merchandise presentation on the sales floor, making adjustments as needed to maintain a polished appearance at all times.
  • Upheld strict adherence to company policies regarding safety standards within the work environment.
  • Maintained a clean, organized, and welcoming store environment for an enjoyable shopping experience.

Education

Iona College
Havelock North, HKB
2023

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Bathroom cleaning
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Health and safety compliance
  • Bed making proficiency
  • Hospitality background
  • Customer service-focused
  • Deep cleaning expertise
  • Folding clean laundry
  • Waste disposal
  • Complex Problem-Solving
  • Time Management
  • Team Support and Collaboration

Timeline

Housekeeper

Craggy Range Winery
10.2022 - Current

Waitress

Write&co
01.2020 - 01.2021

Pack House

Mr. Apple
06.2019 - 08.2019

Iona College
Brooke Calder