Summary
Overview
Work History
Education
Skills
Netball, Family, Friends, Lover of animals, Religion,
Languages
Timeline
Generic
BROOKE HOWARD

BROOKE HOWARD

Kaikohe

Summary

I am an experienced interpersonal skills and a keen ability to monitor logbooks, handle phone communications, and provide accurate information to callers and complying to rules and procedures. I am punctual and proficient in time management, and I take pride in being respectful, well-groomed, and optimistic, while also enjoying a busy work environment. Building and nurturing positive relationships is a core value of mine.

Overview

4
4
years of professional experience

Work History

Runanga A Iwi o Ngāpuhi
  • Ph: (09) 401 5530

Manager

Lee
  • Time Management
  • Screening Calls and Visitors
  • Communication Skills
  • Good Keyboard and telephone skills, and software literacy
  • Practical, mature and ‘hands on’ approach

FRONT DESK SUPPORT ADMINISTRATOR

Te Runanga A Iwi O Ngāpuhi
11.2021 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared weekly employee work schedules to meet operational needs.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Reception

  • Customer Assistance and Communication:
  • Assist customers with inquiries, redirecting them as necessary.
  • Maintain well-stocked information and form supplies.
  • Ensure a tidy and organized reception area.
  • Answer incoming calls with a friendly demeanor.
  • Call Management and Mail Handling:
  • Screen incoming calls efficiently.
  • Manage incoming and outgoing mail.
  • Maintain records of correspondence.
  • Courier Coordination:
  • Handle all incoming items, including mail and packages.
  • Arrange courier pickups and maintain records.
  • Monthly reconciliation of courier expenses.
  • Board Secretary Support:
  • Aid in managing meeting schedules.
  • Assist in meeting administration (venue, catering, transport).
  • Provide administrative assistance to the Board Secretary.
  • Travel and Bookings:
  • Arrange flight and accommodation bookings.
  • Manage fleet bookings and vehicle maintenance records.
  • Maintain an electronic booking system for conference rooms and resources.

Meat Packer

AFFCO New Zealand Ltd - Moerewa
01.2020 - 05.2020
  • Packed meat, plastic and paper packaging and weighed on scale for pricing.
  • Packaged and attached labelling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Cut meat products with slicing equipment according to size specifications.
  • Picked, packed and processed deli meat products such as cold cuts and [Type] items.
  • Maintained product integrity and optimized workflow while following company good manufacturing practices.

Education

No Degree -

Te Kura Kaupapa Maori O Kaikohe
Kaikohe, NZ

Skills

Time Management

Screening Calls and Visitors

Communication Skills

Good Keyboard and telephone skills, and software literacy

Practical, mature and ‘hands on’ approach

Netball, Family, Friends, Lover of animals, Religion,

I am from a small town in  Kaikohe, Northland. I am a member for the Church of Jesus Christ of Latter Day Saints and have a close relationship with my Family and friends. I enjoy playing sports specifically Netball, and recently started a new  CrossFit. These have all contributed to a healthy and happy lifestyle. 

Languages

Maori
Professional Working

Timeline

FRONT DESK SUPPORT ADMINISTRATOR

Te Runanga A Iwi O Ngāpuhi
11.2021 - Current

Meat Packer

AFFCO New Zealand Ltd - Moerewa
01.2020 - 05.2020

Runanga A Iwi o Ngāpuhi

Manager

Lee

No Degree -

Te Kura Kaupapa Maori O Kaikohe
BROOKE HOWARD