BROOKE PULETAHA
New Plymouth,TKI
Summary
A results-driven professional with a strong passion for delivering exceptional customer experiences and ensuring operational excellence. Known for adaptability, effective teamwork, time management, and computer proficiency, enabling success in various roles and making a valuable contribution to any team or organisation.
Overview
8
8
years of professional experience
Work History
Information and Enrolments Administrator
Western Institute of Technology Taranaki (WITT)
12.2021 - Current
- As an Information and Enrolment Administrator, I consistently deliver exceptional customer service face to face, phone and via email to both international and domestic students
- Applications and enrollments are processed meticulously, ensuring strict adherence to regulations and the maintenance of accurate student records.
- My proactive approach ensures a smooth enrolment experience for all students, and I adeptly manage cashiering services and handle various payment methods with ease
- Maintained personnel records and updated internal databases to support document management.
- Gathered, organised and input information into digital database.
Supermarket Checkout Operator
PAK'nSAVE
03.2020 - 08.2020
- As a supermarket checkout operator, essential skills include excellent customer service, strong numeracy, accuracy, and effective communication
- Attention to detail, staying calm under pressure, and adaptability are also crucial for ensuring a smooth and positive experience for the customers
Supermarket Checkout Operator
KDJ Catering
01.2017 - Current
- Catering and working behind bars at large events, like concerts, require excellent organizational, communication, and customer service skills
- Attention to detail and time management are essential for ensuring a seamless and enjoyable experience for attendees
- Teamwork is crucial in collaborating effectively with other staff members to deliver a memorable event
Education
NZ Diploma in Business (Level 5) (Human Resources) -
Open Polytechnic
Lower Hutt12-2026
NCEA Level 3 -
New Plymouth Girls High School
New Plymouth12-2021
Skills
- Organisational skills
- Attention to detail
- Computer proficiency
- Communication skills
- Customer service
- Time management
- Problem solving
- Compliance knowledge
- Teamwork
- Adaptability
- Data entry
- Office administration
- Personable and approachable
- Team collaboration
- Work Planning and Prioritization
Timeline
Information and Enrolments Administrator
Western Institute of Technology Taranaki (WITT)
12.2021 - Current
Supermarket Checkout Operator
PAK'nSAVE
03.2020 - 08.2020
Supermarket Checkout Operator
KDJ Catering
01.2017 - Current
NZ Diploma in Business (Level 5) (Human Resources) -
Open Polytechnic
NCEA Level 3 -
New Plymouth Girls High School
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