Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brooke Thompson

Brooke Thompson

Queenstown,OTA

Summary

Experienced and dynamic outdoor safety professional with over 7 years of comprehensive experience across rope access, ski and bike patrol, and Heli bike guiding. Experience in geotechnical slope stabilization, Bridge maintenance and risk assessments, with 3 years of specialized experience in high-risk rope access environments, ensuring precise and safe operations. Adept in ski and bike patrol with 3 years of hands-on experience managing safety, providing emergency response, and delivering exceptional customer service in diverse and challenging conditions. Recently completed a season as a Heli Bike Guide, demonstrating expertise in guiding, risk management, and emergency medical care. Known for high performance under pressure, a commitment to safety and compliance, and a passion for enhancing the outdoor adventure experience for clients.

Overview

5
5
years of professional experience

Work History

Industrial Rope Access Technician

Heads Up Access LTD
11.2021 - Current

Minimized Risks at Heights: Implemented appropriate safety protocols and procedures to mitigate risks associated with working at heights.

Consistent Performance Under Pressure: Delivered reliable results in challenging environments, including confined spaces, extreme weather conditions, and elevated work sites.

Compliance with IRATA Standards: Ensured adherence to IRATA industry standards and applicable regulations during all tasks performed.

Enhanced Project Accuracy: Improved project precision by meticulously planning and executing rigging setups for various operations.

Comprehensive Risk Assessments: Conducted thorough risk assessments before each operation to effectively mitigate potential hazards.

Ski/ Bike Patroller

Cardrona Alpine Resort
05.2019 - 10.2022

Responsibilities:

  • Safety and Emergency Response: Conducted regular patrols of designated ski areas to ensure safety compliance and respond to incidents. Administered first aid and managed emergency situations, including rescue operations on the slopes.
  • Accident Management: Provided immediate care to injured skiers and snowboarders, assessed injuries, and coordinated with medical teams for evacuation and treatment.
  • Risk Assessment: Monitored weather conditions and snow stability to assess potential hazards, such as avalanches or ice patches. Implemented safety measures and advised skiers on safe practices.
  • Customer Service: Engaged with guests to provide information about resort conditions, safety protocols, and general assistance. Ensured a positive and safe experience for all visitors.

Heli Bike Guide

HeliBike NZ
12.2020 - 04.2021

Responsibilities:

Guided Mountain Biking Tours: Led groups on heli-biking adventures, providing expert guidance on diverse terrain and ensuring a safe and enjoyable experience for all participants.

Safety Management: Conducted pre-ride safety briefings, assessed trail conditions, and implemented risk management strategies to prevent accidents and injuries.

Medical Support: Utilized medical training to provide first aid and emergency care as needed, including managing injuries and coordinating with medical teams for further treatment.

Customer Service: Delivered customer service by addressing riders' needs, offering local knowledge, and enhancing the overall experience through engaging storytelling and personalized attention.

Risk Assessment: Performed detailed risk assessments of biking trails and weather conditions, adapting routes and plans to ensure maximum safety and enjoyment.

Collaboration: Worked closely with helicopter operators, resort staff, and other guides to ensure smooth and coordinated operations for each tour.

Education

New Zealand Certificate in Emergency Care Level 3 -

Whitirea Polytechnic
Wanaka, NZ
12.2021

Certificate in Ski Patrol - Ski Patrol

Tai Poutini Polytechnic
Wanaka
10.2017

Bachelor of Science - Geological And Earth Sciences

University of Waikato
Hamilton, NZ
09.2016

Skills

  • Rope Access Expertise: Proficient in high-risk environments, including rock anchor drilling and geotechnical assessments
  • Emergency Response: Experienced in providing first aid and managing emergency situations in ski and bike patrol roles
  • Safety Management: Skilled in conducting risk assessments, implementing safety protocols, and ensuring compliance with industry standards
  • Customer Service: Adept at delivering exceptional service and creating positive experiences for clients in outdoor adventure settings
  • Guiding and Instruction: Competent in leading and guiding Heli bike tours, with a focus on client safety and enjoyment
  • Equipment Maintenance: Knowledgeable in the upkeep and operation of specialized safety and biking equipment
  • Adaptability: Proven ability to perform effectively in varied and challenging conditions, including extreme weather and confined spaces
  • Team Collaboration: Experienced in working closely with other professionals to ensure smooth operations and safety

Timeline

Industrial Rope Access Technician

Heads Up Access LTD
11.2021 - Current

Heli Bike Guide

HeliBike NZ
12.2020 - 04.2021

Ski/ Bike Patroller

Cardrona Alpine Resort
05.2019 - 10.2022

New Zealand Certificate in Emergency Care Level 3 -

Whitirea Polytechnic

Certificate in Ski Patrol - Ski Patrol

Tai Poutini Polytechnic

Bachelor of Science - Geological And Earth Sciences

University of Waikato
Brooke Thompson