Brooke Mae Louden
CBD,Auckland
Summary
I moved to Auckland in 2023 and currently live in the CBD. I have worked in hospitality for a few years part time and full time. I have been with an agency for acting for two and a half years. I consider myself a bubbly and optimistic person who is open to learning new skills. I am a reliable and motivated worker.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Gerome
09.2023 - Current
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Lead Extra
Jam Talent
04.2024 - 04.2024
- Listened to director's notes to incorporate feedback into performances.
- Dressed in costume and make-up to portray particular characters.
- Followed set schedules and timelines to fulfill schedule requirements.
- Collaborated with other performers for scene and character development.
Wait Staff Member
Kufe Eatery
02.2022 - 11.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Wait Staff Member
Salt Bar & Restaurant
09.2020 - 02.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
Education
Certificate - Song Writing
National Youth Drama School
Napier High School Diploma -
Mercury Bay Area School
Whitianga 11.2022
Skills
- Professional Appearance
- Scheduling
- Customer Service
- Sorting and Categorizing
- Flexible Schedule
- Time Management
- Attention to Detail
- Social Media
- Up to date with Popular Media Trends
- Problem Solving
- Creative
- Positive attitude
Accomplishments
NCEA Level 3, with Merit
NCEA Level 2, with Merit
Timeline
Lead Extra
Jam Talent
04.2024 - 04.2024
Wait Staff Member
Gerome
09.2023 - Current
Wait Staff Member
Kufe Eatery
02.2022 - 11.2023
Wait Staff Member
Salt Bar & Restaurant
09.2020 - 02.2021
Certificate - Song Writing
National Youth Drama School
High School Diploma -
Mercury Bay Area School
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