Brooklyn Baxter
Masterton,WGN
Summary
I am a well organised and dependable candidate I'm also able to manage multiple priorities with a positive attitude with a willingness to take on any added responsibilities to meet team goals.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
CUSTOMER SERVICE SUPERVISOR
The Warehouse Ltd
Masterton, WGN
05.2023 - Current
- Resolved customer inquiries and complaints effectively and efficiently.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Answered phone calls and responded to questions and concerns.
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
- Collaborated closely with upper management on projects involving new initiatives or improvements within the department.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Evaluated and authenticated returns, exchanges and voids.
Clothing Sales Associate
Warehouse masterton
Masterton, Masterton
08.2022 - 01.2023
- Assisted customers with product selection and provided personalized service.
- Managed merchandise displays to enhance store aesthetics and customer engagement.
- Conducted regular cleaning and organization of sales floor for optimal presentation.
- Maintained a neat and organized sales floor.
- Folded and hung clothing items according to store standards.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Communicated item availability with retail team members and shoppers.
- Implemented store visual standards with proper product placement and advertisement displays.
Education
Maori
Makoura College
Masterton, WGN 01.2020 - 07.2023
Skills
- Time Management
- Work Prioritization
- Sales Support
- Employee Supervision
- Multitasking and Organization
- Staff Training
- Money handling
- Problem solving
Reference
- Rachelle Apiata, 028 459 3472
Timeline
CUSTOMER SERVICE SUPERVISOR
The Warehouse Ltd
05.2023 - Current
Clothing Sales Associate
Warehouse masterton
08.2022 - 01.2023
Maori
Makoura College
01.2020 - 07.2023