Brooklyn Jamieson
Glenfield,Auckland
Summary
Experienced supervisor dedicated to exceeding customer expectations and driving company success. Skilled in task assignment, training, and implementing procedures to optimize operations. Seeking a full-time position that offers professional challenges where interpersonal skills, time management expertise, and problem-solving capabilities can be utilized. Recognized for organizational prowess and dependability, excelling at managing multiple priorities with a positive attitude. Valuable asset to any organization with a strong willingness to take on additional responsibilities to achieve team goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Shosha
10.2022 - Current
- Open and close store as a keyholder
- Oversee daily operations of the store, ensuring smooth workflow and timely completion of tasks
- Improve customer satisfaction with timely response to inquiries, addressing concerns and finding effective solutions
- Complete daily stocktakes to ensure all products are accounted for
- Counting tills daily to ensure all the cash is accounted for and cashing out tills at the end of day
- Training and mentoring junior staff members to ensure top quality customer service
- Assessing what current stock we have to ensure i am ordering the correct amount of stock on a weekly basis
- Daily cleaning of the store to keep it looking presentable for customers
- Evaluated customer needs and feedback to drive product and service improvements.
Greenhouse/pack-house Worker
Forestburg eggplants
04.2022 - 09.2022
- Planting hydroponic eggplants
- Tying, twisting, and pruning plant
- Harvesting eggplants
- Grading in pack-house.
Lab assistant
Essilor
05.2021 - 08.2021
- Managed faulty lenses handling, receiving, storage and inventory
- Work closely with the customer service team to ensure correct specs for lenses are being processed for customers
- Demonstrated flexibility working in a fast paced and ever changing environment
- Correctly boxing and labelling completed lenses for dispatch daily ensuring i meet deadlines for postal pickup
Production Worker
Brand Nations
04.2020 - 09.2020
- Working on a collagen/whey protein powder production line to meet and/or exceed daily production targets consistently through efficient task execution and effective time management skills
- Maintained cleanliness of work stations, contributing to a well organized work environment for increased productivity
- Followed safety procedures and guidelines to maintain safe working environments
- Took on additional shifts during peak work periods to keep projects on schedule
- Ensured accurate product labelling, reducing instances of customer dissatisfaction due to mismarked items
- Weighed and measured powders to prevent waste and meet quality standards
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Managed inventory levels and restocked supplies to keep up with high production needs
- Examined incoming materials and compared to documentation for accuracy and quality
Team Member
Mexicali Fresh Crew
01.2014 - 01.2015
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times
- Greeted guests pleasantly and answered menu questions
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Operated register to process payments and collect cash payment for order totals.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Some College (No Degree) -
Long Bay College
Long BaySkills
- Experience in customer service and administration
- Enjoy working within a team environment
- Able to relate well with a wide variety of people
- General computer and software knowledge
- Articulate with excellent communication skills both verbal and written
- Excellent attention to detail
- Can thrive in high pressure situations
- Training and mentoring
- Policy Enforcement
- Multitasking Abilities
- Excellent Communication
- Relationship Building
References
James McCracken, 021677091, james.mccracken@shosha.nz
Timeline
Supervisor
Shosha
10.2022 - Current
Greenhouse/pack-house Worker
Forestburg eggplants
04.2022 - 09.2022
Lab assistant
Essilor
05.2021 - 08.2021
Production Worker
Brand Nations
04.2020 - 09.2020
Team Member
Mexicali Fresh Crew
01.2014 - 01.2015
Some College (No Degree) -
Long Bay College
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