Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
· Booking service and repair appointments
· Cold and Warm calling
· Respond to emails.
· Provide office support.
· Maintaining high levels of data accuracy while processing large volume of clientele
· Prioritizing customer’s needs.
· Respond to voicemails.
● Organize patient forms in correct ques.
● Liaise between doctors, nurses, and patients.
● Respond to emails.
● Provide office support.
● Directing car nurses to patient homes/rest homes
● Competent data entry in health
● Maintaining high levels of data accuracy while processing large volume of clientele
● Time Management
● Cultural awareness
● Problem solving
● Work effectively within a team
● Strong communication skills (writing, listening and verbal)
● Attention to detail
Aina Yates
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Alison Ripia
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