Kiera Mansell
Otorohanga,WKO
Summary
Dynamic Supervisor with a proven track record at Fat Kiwi Cafe LMT, excelling in leadership and customer service. Demonstrated adaptability and decision-making skills, enhancing team productivity and guest satisfaction. Achieved significant improvements in efficiency and quality, showcasing organizational prowess and a commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Fat Kiwi Cafe LMT
, Otorohanga
11.2022 - Current
- Ordered products from suppliers when inventory was low or out of stock.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Greeted guests with pleasant smile and superior customer service.
- Explained goals and expectations required of trainees.
- Adhered to company policies regarding break times for employees.
- Delegated work to staff, setting priorities and goals.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Otorohanga College
12-2024
Bachelor of Nursing - Nursing
University of Waikato
Hamilton, NZSkills
- Decision-making
- Time management
- Organizational skills
- Efficiency when completing jobs
- Communication in team environments
- Leadership
- Customer service
- Adaptability
Certification
- Full New Zealand Drivers License
- First Aid Certificate
Accomplishments
- Sports captain of the Girls First XI soccer & Girls Netball A's
Affiliations
- Swimming, Soccer & Netball
- Volunteering for the Otorohanga council
Timeline
Supervisor
Fat Kiwi Cafe LMT
11.2022 - Current
- Full New Zealand Drivers License
- First Aid Certificate
Otorohanga College
Bachelor of Nursing - Nursing
University of Waikato
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