Brooklynn Pokipoki-harris
Dunedin,OTA
Summary
Dedicated housekeeping professional with a strong background in hospitality at EBB Hotel, recognized for enhancing guest satisfaction through efficient cleaning routines and exceptional time management. Proven ability to train staff and collaborate effectively, ensuring high standards of cleanliness and organization. Skilled in bathroom sanitation and committed to teamwork.
Overview
6
6
years of professional experience
Work History
Housekeeper
EBB Hotel
Dunedin
04.2023 - Current
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Conducted thorough inspections of common areas, identifying maintenance needs promptly.
- Implemented efficient cleaning routines, enhancing overall guest satisfaction scores.
- Trained new staff on cleaning protocols and hotel policies to maintain quality service.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Rotated linens in storerooms and replenished when supplies ran low.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Netball Umpire
Edgar Centre
Dunedin
09.2019 - Current
- Officiated competitive netball matches, ensuring adherence to rules and regulations.
- Evaluated player performance and maintained game flow through effective decision-making.
- Communicated rulings clearly to players and coaches, fostering a respectful environment.
- Collaborated with fellow umpires to uphold consistent officiating standards across matches.
- Promoted good sportsmanship among players.
Cleaner
Clean Net
North Dunedin
12.2022 - 06.2023
- Maintained cleanliness and sanitation standards across designated areas.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Restocked cleaning supplies to ensure availability for daily tasks.
- Inspected facilities for safety hazards and reported issues promptly.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
High School Diploma -
Queens High School
South Dunedin Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Hospitality background
- Physically strong
- Multitasking and organization
- Exceptional time management
- Able to lift number lbs
- Team support and collaboration
Timeline
Housekeeper
EBB Hotel
04.2023 - Current
Cleaner
Clean Net
12.2022 - 06.2023
Netball Umpire
Edgar Centre
09.2019 - Current
High School Diploma -
Queens High School