Bruce Nelson Faanunumi
5/464 Main South Road Hornby Christchurch ,New Zealand
Summary
Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over customers daily. Hardworking Shipping Associate accustomed to lifting any + pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly organized with dedication to promoting productivity. Highly familiar with professional shipment Develop and implement creative transportation and distribution procedures to maximize efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barbershop Assistant
Freedom Cuts Ltd
10.2020 - 10.2022
- Answered incoming telephone calls and scheduled appointments for clients.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Managed business customer service, responding to requests and concerns promptly.
- Styled hair according to customer preferences.
- Managed complex appointment schedule for high-volume client base.
- Updated client profiles to reflect current products and service preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Consistently received positive performance reviews from guests.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Consulted with customers to understand hair cut, color and styling desires.
- Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
- Used highlights and lowlights to customize client hair color to match preferences.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Installed extensions and worked with various hair pieces to give clients desired looks.
- Completed quality haircuts and styling for men, women and children.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Operated clippers and shears to create customized looks.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Maintained regular client list and successfully handled walk-in customers.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Worked with relaxers and other chemicals to change texture of clients hair.
Storekeeper
PAK'nSAVE Hornby
08.2017 - 03.2020
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Filled orders by gathering merchandise specified in requisitions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Ordered goods from various vendors to maintain store merchandise levels.
- Used software to check and count all product inventories.
- Sorted and placed Type materials on racks and shelves according to predetermined sequences such as product code and size.
- Assisted customers by answering questions and suggesting merchandise.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Operated forklifts and hand trucks to restock department supply locations.
- Arranged products on shelves and in cabinets to maximize space utilization .
- Used Software to prepare purchase requisitions for replacement of stock.
- Oversaw warehouse staff by providing instructions and leading daily activities.
- Processed and documented all product sales with Software and Software to maintain up-to-date stock records.
- Recommended Type practical solutions and monitored results to analyze problem areas.
- Completed point of sale opening and closing procedures.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Education
2016
Skills
- Maintaining Production Documents
- Inventory Tracking and Storage
- Quantity Checking
- Employee Motivation
- Customer Inquiries
- Stocking and Replenishing
- Store Opening and Closing Procedures
- Goals and Performance
- Accurate Cash Handling
- Customer Service
- Shift Checklists
- Special Events
- Maximizing Profitability
- Sales Expertise
- Active Listening
- Truck Loading
- Staff Training
- Store Layouts
- Product and Service Sales
- Bagging Items
- Program Optimization
- Hospitality and Accommodation
- Recruiting and Hiring
- Transportation Activity Management
Certification
Certificate of Services
Additional Information
Please don't be hesitate to contact me via phone or email if you have any additional questions or concerns you would like to address. If you would like to meet in person, please respond with a date and time and I would be happy to clear my schedule.
Sincerely
Bruce Nelson Faanunumi.
Timeline
Barbershop Assistant - Freedom Cuts Ltd
10.2020 - 10.2022
Storekeeper - PAK'nSAVE Hornby
08.2017 - 03.2020
Saint Joseph College - ,
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