Bruno Dickey
Auckland
Summary
Dynamic and adaptable professional with a proven track record at Cibo, showcasing strong communication skills and creativity. Excelled in roles from Wait Staff/Sommelier to Assistant Bar Manager, enhancing customer satisfaction and streamlining operations. Skilled in conflict resolution and public speaking, I bring a wealth of experience and a proactive approach to team leadership and customer service excellence.
Overview
4
4
years of professional experience
Work History
Sports Coach
Kelly sports
03.2024 - Current
- Managed equipment inventory including purchasing new supplies as needed
- Established positive relationships with parents and guardians so that they are kept informed about their child's athletic progress
- Instructed individuals and groups in sports rules, game strategies, and performance principles and strategies to achieve desired results
Product Development Intern
Woolworths Group
11.2024 - 12.2024
- Analyzed competitor products, identifying areas for differentiation and improvement in our offerings.
- Evaluated third-party vendors, selecting high-quality suppliers while maintaining cost-effectiveness in sourcing materials.
- Participated in brainstorming sessions, generating innovative ideas that led to new product concepts.
- Conducted market research to identify opportunities for new product development.
Assistant Bar Manager
Cibo
11.2023 - 02.2024
- Developed and implemented bar policies, procedures, and standards to ensure compliance with health and safety regulations
- Demonstrated excellent customer service skills by resolving issues in a timely manner
- Monitored cash flow and ensured that all transactions were properly processed according to company guidelines
- Provided guidance and mentorship to junior staff members regarding best practices for serving customers responsibly
Wait Staff/Sommelier
Cibo
11.2022 - 02.2023
- Collaborated with internal teams to help with wine selection for upcoming functions
- Answered guest questions regarding origin, vintage and style of various wines
Builder's Laborer
Macfarlane Builders Limited
11.2020 - 01.2021
- Measured and cut wood, metal, plastic and other materials accurately according to instructions
- Provided assistance with demolition projects when required by supervisors
- Performed general maintenance tasks such as checking oil levels in machines, lubricating moving parts
Education
Bachelor of Arts (B.A.) - Criminology/Cultural Anthropology
Victoria university
Wellington12.2024
Business Diploma -
Career Academy
Auckland12.2024
Skills
- Strong communication and interpersonal skills
- Conflict Resolution
- Creativity and Flexibility
- Public Speaking
Timeline
Product Development Intern
Woolworths Group
11.2024 - 12.2024
Sports Coach
Kelly sports
03.2024 - Current
Assistant Bar Manager
Cibo
11.2023 - 02.2024
Wait Staff/Sommelier
Cibo
11.2022 - 02.2023
Builder's Laborer
Macfarlane Builders Limited
11.2020 - 01.2021
Bachelor of Arts (B.A.) - Criminology/Cultural Anthropology
Victoria university
Business Diploma -
Career Academy
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