Bryan Klobbie
Auckland,AUK
Summary
Over the past 15 years in sales and operations, I have consistently exceeded targets, honed my strategic planning skills, and built strong client relationships. My journey has been marked by a commitment to understanding customer needs, leveraging data to drive decisions, and fostering a collaborative environment.
My promotion to management was a testament to my leadership abilities and dedication. In this role, I have led a dynamic team, implemented process improvements that increased efficiency, and cultivated a culture of continuous growth and innovation. These experiences have equipped me with the skills to manage teams effectively and drive significant results. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Yard Manager
Portage Cars
Takanini, Auckland
12.2022 - Current
- Developed and implemented yard management protocols to ensure efficient use of resources.
- Supervised yard staff, maintained records, and ensured compliance with safety regulations.
- Coordinated with vendors to secure necessary equipment and supplies for the yard operations.
- Ensured that all vehicles were properly inspected prior to entering or leaving the yard.
- Organized regular meetings with employees to discuss new policies and procedures related to yard operations.
- Analyzed data collected from daily operations to identify areas where improvements can be made in terms of cost savings or increased efficiency.
Teacher
Hanlin International
, Shijiazhuang
09.2019 - 10.2022
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Salesperson
CBK Motors
, Benoni
01.2016 - 06.2019
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Conducted market research to identify industry trends and customer needs.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Participated in trade shows, conferences, and other marketing events.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
Sales Assistant
Melrose Motor Investments
Melrose Arch, Johannesburg
03.2013 - 12.2015
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Maintained cleanliness of the sales floor area at all times.
- Conducted periodic audits of merchandise pricing accuracy.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Restaurant Manager
Mike's Kitchen
, Benoni
09.2009 - 02.2013
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Maintained detailed records of sales transactions and daily shift reports.
- Created new menu items based on customer feedback and industry trends.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Established policies for cash handling procedures to maximize security measures.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Education
BSC Colloege
Benoni12-2007
High School Diploma -
Benoni High School
Benoni11-2005
Skills
- Scheduling and Planning
- Policy Enforcement
- Interpersonal Skills
- Interpersonal Communication
- Continuous Improvement
- Analytical Thinking
- Attention to Detail
- Emergency repair knowledge
- Problem-Solving
- Maintenance Coordination
- Shipment Verification
- Time Management
- Problem-solving aptitude
- Decision-Making
- Teamwork and Collaboration
- Organizational Skills
Affiliations
- I enjoy fitness and sports, almost every evening has some time set aside for some form training. I absolutely love the feeling of exercise.
- Big animal lover
- My goal in life is to do what I can, where I can, to be a positive part of our community.
Languages
Chinese (Mandarin)
Elementary
Accomplishments
- 2004 regional Mathematics Olympiad winner
- Certificate of achievement fot IT skills 2007
Certification
- NZ drivers license
References
References available upon request.
Timeline
Yard Manager
Portage Cars
12.2022 - Current
Teacher
Hanlin International
09.2019 - 10.2022
Salesperson
CBK Motors
01.2016 - 06.2019
Sales Assistant
Melrose Motor Investments
03.2013 - 12.2015
Restaurant Manager
Mike's Kitchen
09.2009 - 02.2013
BSC Colloege
High School Diploma -
Benoni High School
- NZ drivers license
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