Hard working focused individual looking to advance self through learning and accumulating new exciting experiences. Striving to become more involved with the public and community as a whole while maintaining a positive work-life balance.
Overview
11
11
years of professional experience
Work History
General Manager
First Class Roofing & Renovations
08.2021 - 03.2025
Led cross-functional teams to enhance operational efficiency and project delivery timelines.
Implemented quality control measures, ensuring compliance with industry standards and regulations and alignment with company values.
Fostered client relationships, resulting in repeat business and increased customer satisfaction ratings.
Drove adoption of digital solutions and modernization to improve competitive standing and streamlining workflows.
Coordinated training programs for staff, enhancing skill sets and promoting professional development initiatives.
Shipping Manager
Staples Business Depot
08.2017 - 08.2021
Streamlined shipping operations to enhance efficiency and reduce organizational costs.
Managed logistics processes, ensuring compliance with safety regulations and company policies.
Communicated cross-departmentally to ensure smooth transition of work loads.
Managed and documented conflict resolution between staff members
Daily problem solving and critical thinking maintained under time constraints.
Ability to cooperate with team members in a safe and productive manner.
Organize and delegate work load appropriately to ensure completion of all assigned tasks including maintenance of work space.
Remote Security Operation
Case Security Alarms
10.2015 - 07.2017
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Stayed alert and focused during night shift work with minimal supervision.
Documented suspicious activity and other events for further review and record keeping purposes.
Janitor
Servicemaster
05.2014 - 03.2016
Maintained cleanliness and sanitation standards across multiple facilities.
Operated industrial cleaning equipment efficiently to enhance productivity.
Trained new staff on proper cleaning techniques and safety protocols.
Collaborated with team members to manage cleaning schedules effectively.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Education
Welding Technician - Welding Tech Certificate
Southern Alberta Institute of Technology
Calgary, Alberta
02.2015
Skills
Problem resolution
Team player
Customer relations
Relationship building
Comfortable and experienced with computer systems
Excellent ability to document events in a clear and concise manner