Summary
Overview
Work History
Skills
Timeline
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Bryce Lane

Whanganui,MWT

Summary

Versatile and results-oriented professional with a proven track record at McDonald's, adept in equipment troubleshooting and fostering positive team environments. Excelled in roles requiring critical thinking and decision-making, significantly enhancing project efficiency and customer satisfaction. Skilled in both technical and interpersonal aspects, consistently prioritizing workplace safety/cleanliness and effective communication.

Overview

20
20
years of professional experience

Work History

Shift Manager

McDonald's
Whanganui, MWT
12.2011 - Current

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Troubleshot equipment to reduce service calls and downtime.

Concrete Polisher/ Tiler

Michael Simmons Concrete Polishing
Byron Bay, Nsw
03.2008 - 11.2008
  • Improved project efficiency by utilizing advanced machinery and tools for optimal concrete surface preparation.
  • Ensured longevity of polished floors through proper sealing and maintenance recommendations provided to clients post-project completion.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Demolished and repaired old concrete surfaces.
  • Completed physically demanding tasks such as lifting up to Number pounds to move job materials.

Automotive Technician

Quickstop Car Care
Manurewa, AUK
02.2007 - 12.2007
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.

Dairy Farm Worker

N/A
Balfour, STL
02.2005 - 02.2006
  • Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
  • Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
  • Reported broken or damaged equipment to supervisor for repair or replacement.
  • Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
  • Rotated animals between grazing areas to provide enough access to food.
  • Herded livestock using motorcycles and ATVs.
  • Provided support during seasonal tasks such as harvesting crops for silage or hay production, ensuring timely completion and optimal storage conditions for future use as feedstock.

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Punctual and Reliable
  • Workplace Safety
  • Opening and closing procedures
  • Delegating Work
  • Staff Training and Onboarding
  • Interpersonal Skills
  • Equipment Troubleshooting
  • Problem-Solving
  • Active Listening
  • Critical Thinking

Timeline

Shift Manager

McDonald's
12.2011 - Current

Concrete Polisher/ Tiler

Michael Simmons Concrete Polishing
03.2008 - 11.2008

Automotive Technician

Quickstop Car Care
02.2007 - 12.2007

Dairy Farm Worker

N/A
02.2005 - 02.2006
Bryce Lane