Summary
Overview
Work History
Education
Skills
License
Timeline
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Brylee Newcombe

Summary

Proven retail and hospitality professional with a track record of enhancing customer satisfaction at Paper Plus. Excelled in merchandise display and customer service, significantly improving shopping experiences. Demonstrated reliability and exceptional teamwork abilities, contributing to efficient operations. Skilled in sales promotion and maintaining high cleanliness standards, ensuring quality service in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Retail Worker

Paper Plus
10.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Hospitality Worker

Tank Juice Bar
02.2022 - 10.2022
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Education

Otumoetai College
Otumoetai, NZ

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Display maintenance
  • Merchandise display
  • Sales promotion
  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking

License

NZ Restricted license

Timeline

Retail Worker

Paper Plus
10.2022 - Current

Hospitality Worker

Tank Juice Bar
02.2022 - 10.2022

Otumoetai College
Brylee Newcombe