BUKOLA OBAMILA
Whangarei, Northland,NTL
Summary
I am seeking a role where can apply my skills, knowledge, and experience in bringing about positive commitment to clients through active positive engagement and also progress in a career. As a Business and financial management graduate, who just completed a certificate course in accounting administration and payroll using Xero accounting software, a certificate in level 2 health and wellbeing, and also presently undergoing a certificate in level 4 health and wellbeing, Bringing an awesome communication skill and demonstrated commitment to people, exploring and utilizing the sophisticated systems in delivering outstanding value to customers and the organization
Overview
15
15
years of professional experience
Work History
Radiology Department Assistant
Northland District Health Board
11.2022 - Current
- Organize patients for their appointment
- Assist in administrative responsibilities and management of reports to health practitioners
- Documentation and computerization of clinical records and reports
- Phoning patients to inform them of their appointments
- Use of an electronic system to transfer data and patient reports into general data system
- Participate in promoting health and safety in a hospital environment
Home
- Support Charitable Trusts
- Meeting their day-to-day health and medical needs
- Providing personal and intimate care
- Maintaining a safe environment
- Administering medications with blister packs
- Assisting clients to plan and do shopping
- Making sure they can be part of a family and have relationships
- Assist clients to make positive choices
- Manual Handling of clients using slide sheets, wheelchair and walker
Issuing Officer
- Electoral Commission
- Weekend work during General Election
- Key achievement: Received Commendation from Returning officer
Health Care Assistant
Kerikeri Retirement Village
06.2022 - Current
- Holistic care for residents
- Ensuring safety and well-being of patients
- Providing personal care and house keeping
- Administering medications
Health Care Assistant
09.2019 - 06.2022
Customer Service Administrator
Far North District Council
10.2019 - 04.2020
- Kaikohe
- Receiving, recording, and monitoring customer service requests
- Respond to customer requests for service, ensuring it is resolved through phone, letter, and emails
- Attending and organizing weekly meetings, filing, and reports.
- Preparing minutes for meetings
- Assisting and communicating with other departments regarding customer requests and providing feedback to various department
- Key achievements: Received compliments from the Manager
Child Care Worker
University of Auckland
12.2018 - 07.2019
- Guard and care for children
- Prepare infants and kids for rest periods
- Organize activities for example games and outings for children
- Bathe, dress properly and feed infants and children
- Keep records of daily activities and health information about children
- Prepare and dish up healthy meals
- Key achievements: Ability to work in a team and communicate effectively with children
Customer Service Officer
KMART Albany
06.2018 - 07.2019
- Interact with a wide range of customers at the service desk, listen to customer complaints or concerns and resolve their issues
- Advise and serve customers politely to ensure customer satisfaction
- Operate systems at checkout, control the checkout as required, and handle cash safely
- Answering customer questions about properly using or accessing products in the store
- Provide advice to customers on products including layby customers
- Participate in loss prevention meetings and proffer solutions to prevent loss
- Receive and replenish stock, complete host and markdown processes
- Take and process online orders and ensure prompt delivery
- Key achievements: Received commendation from supervisors and recommendations from peers.
Volunteer (Support Worker)
RCCG Charitable Trusts
09.2017 - 07.2019
- Planning and logistics
- Receiving phone calls
- Lodging of cheques
- Preparing letters and other memos
- Filing of daily records
- Key achievements: Ability to communicate effectively with people from different background
Sales Leader
KRPC Multipurpose Cooperative Society, NNPC
01.2016 - 01.2017
- Developed quarterly and annual sales department budgets
- Developed a comprehensive training program for new sales associates
- Planned and directed staff training and performance evaluations
- Reviewed operational records and reports to project sales and determine profitability
- Key achievements: Organized the influx of customers, consequently, streamlined workflow issues
- Trained new customer service representatives.
Administrative Assistant
KRPC Multipurpose Cooperative Society, NNPC
01.2014 - 01.2016
- Planned and coordinated logistics and materials for board meetings, committee meetings and staffs events to meet deadlines
- Providing customer service to wide range of customers
- Created detailed expense reports and requests for office expenditures
- Responsible for computing monthly reports of meetings held by the executives relations officer between members of the society and executive management
- Responsible for generating general and internal memo
- Ordered and distributed office supplies while adhering to a fixed office budget
- Key achievements: Trained two interns in office tasks which later became full-time employees.
Sales Supervisor
KRPC Multipurpose Cooperative Society
01.2008 - 01.2014
- Receiving of goods from warehouse
- Monitoring of daily sales of goods and issuing of receipts
- Supervising of daily stock taking and stock bin cards
- Preparation of daily account, reconcile Invoices
- Ensuring of daily cash lodgment to bank
- Ensure effective and smooth running of supermarket
- Key achievements: Helped increased record number sales for the store by 25,000 in first quarter alone.
Education
Certificate in Accounting administration and payroll Certificate in Health and wellbeing - Accounts Administration And Payroll
Career Academy
Auckland, NZ09.2022
Post Graduate Diploma - Management
Kaduna State University
Nigeria11.2016
Higher National Diploma - Business Administration
Kaduna Polytechnic
Kaduna Nigeria2006
National Diploma - Business Administration
Kaduna Polytechnic
Kaduna, Nigeria01.2003
Skills
- SKILLS AND ABILITIES
- Ability to carry out active listening and utilize systems for reporting events and making impactful decisions
- Poised and patient when dealing with customers/clients resulting from strong interpersonal skills
- Ability to communicate effectively with people of different cultural backgrounds in a sensitive manner
- And pass information to get the job done efficiently and effectively
- Strong administrative and planning skills to ensure tasks are properly done
- Strong computer skills in software such as
- Microsoft Office, Outlook, Word, and Excel
- Ability to organize and prioritize work to meet deadlines
- Flexibility to accomplish a wide range of tasks when under pressure
- High level of self-motivation
- Ability to maintain good public relations and act with good professionalism on all matters
- Very good in data collection and reporting
- Strong attention to details
- Ability to cooperate and work in a team
music
Love to sing and participate in choir
Timeline
Radiology Department Assistant
Northland District Health Board
11.2022 - Current
Health Care Assistant
Kerikeri Retirement Village
06.2022 - Current
Customer Service Administrator
Far North District Council
10.2019 - 04.2020
Health Care Assistant
09.2019 - 06.2022
Child Care Worker
University of Auckland
12.2018 - 07.2019
Customer Service Officer
KMART Albany
06.2018 - 07.2019
Volunteer (Support Worker)
RCCG Charitable Trusts
09.2017 - 07.2019
Sales Leader
KRPC Multipurpose Cooperative Society, NNPC
01.2016 - 01.2017
Administrative Assistant
KRPC Multipurpose Cooperative Society, NNPC
01.2014 - 01.2016
Sales Supervisor
KRPC Multipurpose Cooperative Society
01.2008 - 01.2014
Home
Issuing Officer
Certificate in Accounting administration and payroll Certificate in Health and wellbeing - Accounts Administration And Payroll
Career Academy
Post Graduate Diploma - Management
Kaduna State University
Higher National Diploma - Business Administration
Kaduna Polytechnic
National Diploma - Business Administration
Kaduna Polytechnic
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