Byron Qu
Aotea,Porirua
Overview
17
17
years of professional experience
Work History
Retail Store Owner
Self Employed
Wellington, Wellington
01.2019 - Current
- Managed store operations, including inventory control, budgeting and staff scheduling.
- Ordered supplies from vendors as needed while monitoring costs closely.
- Maintained accurate records of product orders, deliveries and returns.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Coordinated routine responsibilities of staff and allocated resources to meet customer demand.
- Reviewed completed work to verify consistency, quality, and conformance.
Cafe Owner
Self - Employed
Porirua, Wellington
07.2013 - 12.2018
- Prepared and cooked food items to customer satisfaction in a timely manner.
- Ordered appropriate amounts of fresh produce based on expected demand for the day's service.
- Maintained records of food costs, labor costs, menu prices, and profits and losses from menu items.
- Assisted in the training of new kitchen staff members on proper safety procedures and techniques.
- Ensured compliance with health regulations regarding safe food handling, storage, and preparation.
- Developed menus for daily specials based on seasonal ingredients.
- Organized and maintained cleanliness of kitchen area, utensils, and equipment.
- Adjusted recipes according to changes in ingredient availability or customer requests.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
Cafe Chef
Te Papa
Wellington, Wellington
02.2007 - 06.2013
- Collaborated with other chefs to create innovative dishes that were both visually appealing and delicious.
- Prepared and cooked food items to customer satisfaction in a timely manner.
- Ordered appropriate amounts of fresh produce based on expected demand for the day's service.
- Maintained records of food costs, labor costs, menu prices, and profits and losses from menu items.
- Assisted in the training of new kitchen staff members on proper safety procedures and techniques.
- Displayed creativity when creating new dishes or presentations for customers at special events.
- Monitored inventory levels of all food supplies and placed orders as necessary.
- Ensured compliance with health regulations regarding safe food handling, storage, and preparation.
- Developed menus for daily specials based on seasonal ingredients.
- Troubleshot any problems that arose during meal service including recipe issues or incorrect orders.
- Worked closely with waitstaff to ensure efficient communication between kitchen and front-of-house operations.
- Adjusted recipes according to changes in ingredient availability or customer requests.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
Education
Dip. Culinary Arts -
Massey University
WellingtonSkills
- Point of sale systems
- Performance Analysis
- Budget Planning
- Regulatory Compliance
- Cash flow optimization
- Customer Relations
- Negotiation
- Client Service
- Relationship Building
Timeline
Retail Store Owner
Self Employed
01.2019 - Current
Cafe Owner
Self - Employed
07.2013 - 12.2018
Cafe Chef
Te Papa
02.2007 - 06.2013
Dip. Culinary Arts -
Massey University