Summary
Overview
Work History
Education
Skills
Timeline
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Caihong (Rain) He

Wellington,WGN

Summary

Detail-oriented barista with expertise in beverage preparation and cash management. Proven ability to enhance customer satisfaction through exceptional service and teamwork.

Overview

4
4
years of professional experience

Work History

Barista

Crazy Rabbit CAFE
Hataitai, Wellington
11.2022 - Current
  • Prepared high-quality beverages following established recipes and customer preferences.
  • Maintained cleanliness and organization of workstations and cafe environment.
  • Collaborated with team members to ensure smooth cafe operations during busy hours.
  • Handled cash transactions accurately and managed the register effectively.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.

Shop Assistant

Discount T Wellington
Newtown and Kilbirnie, Wellington
11.2021 - 11.2022
  • Assisted customers with product selection and inquiries.
  • Maintained organized shelves and merchandise displays.
  • Processed transactions accurately at the point of sale.
  • Restocked inventory to ensure product availability.
  • Collaborated with team members to enhance store operations.
  • Addressed customer complaints and resolved issues promptly. And online orders.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Operated the cash register to process customer purchases accurately and efficiently.

Education

Bachelor of Commerce - Management And HR Management And ER

Victoria University of Wellington
Wellington, NZ
11-2022

Skills

  • Beverage preparation
  • Cash management
  • Customer service
  • Inventory management
  • Quality control
  • Sales processing
  • Flexibility
  • Food preparation

Timeline

Barista

Crazy Rabbit CAFE
11.2022 - Current

Shop Assistant

Discount T Wellington
11.2021 - 11.2022

Bachelor of Commerce - Management And HR Management And ER

Victoria University of Wellington

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Caihong (Rain) He