Caitlin Cornelius
Summary
Hardworking employee enthusiastic about learning new things. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Has a can do attitude and will strive to complete any given task to a high standard
Overview
2
2
years of professional experience
Work History
Service Advisor
Taupo Toyota
Taupo
07.2021 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Handled customer issues with confidence, using communication to provide effective resolution.
- Educated customers about billing, payment processing and support policies and procedures.
Junior Shepherd
Tutukau East Z Trust
Taupo, WKO
10.2020 - 07.2021
- Planned, directed, delegated and performed daily chores for farm.
- Took care of stock needs.
- Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.
- Herded livestock using horses or ranch ATVs.
- Dipped or bathed animals with appropriate applications to control parasites.
- Completed daily chores including stock shifts, fence shifts and feeding out
Calf Rearer
Lee Dairy Farms
Taupo
08.2020 - 10.2020
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Rotated animals between grazing areas to provide enough access to food.
- Took care of stock needs.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends and identifying areas of concern.
- Trained part-time help in livestock care and ranch operations.
Lead Waitress
Orakei Korako Thermal Valley
Taupo, WKO
11.2018 - 03.2019
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Waitress
Waterside Restaurant And Catering
Taupo
08.2018 - 10.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree -
Reporoa College
Reporoa, WKONo Degree -
Taupo-nui-a-Tia College
Taupo, WKOSkills
- Multitasking and Organization
- Data Entry and Maintenance
- Customer Service
- Listening Skills
- Quality Control
- Attention to Detail
- Problem solving
- Quick learner
- Time management
- Willing to learn new things
Refrences
Patrick Cornelius-
Tutukau sheep and Beef Manager (027 535 6066)
Krysta Angel-
Orakei Korako Manger (021 026 66209)
Stephen Hussey-
Taupo Toyota Service Manager (027 775 5907)
Timeline
Service Advisor
Taupo Toyota
07.2021 - Current
Junior Shepherd
Tutukau East Z Trust
10.2020 - 07.2021
Calf Rearer
Lee Dairy Farms
08.2020 - 10.2020
Lead Waitress
Orakei Korako Thermal Valley
11.2018 - 03.2019
Waitress
Waterside Restaurant And Catering
08.2018 - 10.2018
No Degree -
Reporoa College
No Degree -
Taupo-nui-a-Tia College
Similar Profiles
Kerrie WhistlerKerrie Whistler
Head Horse Riding Coach at Taupo Riding for Development (Formerly Taupo Riding for Disabled)Head Horse Riding Coach at Taupo Riding for Development (Formerly Taupo Riding for Disabled)
Yukie DawsonYukie Dawson
Junior Teacher / Kitchen Chef at Taupo Children's CornerJunior Teacher / Kitchen Chef at Taupo Children's Corner
HOPE OGDENHOPE OGDEN
Retail Assistant at Taupo Vape LtdRetail Assistant at Taupo Vape Ltd
Nancy HrivnakNancy Hrivnak
Service Advisor at Hertrich of Elkton CJDRService Advisor at Hertrich of Elkton CJDR
Aidan RogersAidan Rogers
Service Advisor at Bmw Of SouthamptonService Advisor at Bmw Of Southampton