Caitlin Ehlert
Christchurch,CAN
Summary
Detail-oriented barista excels in a fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays, and contributing to a safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Pursues every opportunity to support team members, and proactively address issues.
Overview
3
3
years of professional experience
Work History
Retail Worker
Vape Nation
Woolston, Christchurch
12.2022 - Current
- Welcomed customers, assisted in locating merchandise, and recommended appropriate options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Sustained a clean, organized sales floor, elevating overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendation.
Barista, F.O.H
Robert Harris
11.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
- Set and achieved goals for professional development and advancement.
Education
Food And Beverage Service (Level 4)
Toi Ohomai Institute of Technology
Tokoroa, NZ12.2021
Food And Beverage Service (Level 3)
Toi Ohomai Institute of Technology
Tokoroa, NZ07.2021
Skills
- Workstation maintenance
- Equipment and store cleaning
- Stocking supplies and retail products
- Product advertising
- Display maintenance
- Ability to adapt
- Safe work practices
- Exceptional customer service
- Reliability and punctuality
Refrences
Lorna Skelton
Tutor, Toi Ohomai Institute of Technology
Phone: 021 721 300
Michelle Pihama
Kitchen Manager/Head Chef
Phone: 021 502 467
Timeline
Retail Worker
Vape Nation
12.2022 - Current
Barista, F.O.H
Robert Harris
11.2021 - 10.2022
Food And Beverage Service (Level 4)
Toi Ohomai Institute of Technology
Food And Beverage Service (Level 3)
Toi Ohomai Institute of Technology
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