Caitlin Fleming
Auckland
Summary
Hi, I’m Caitlin, and I’m currently enrolled in the Bachelor of Medical Imaging (Honours) program at Auckland University. Originally from Rotorua, I am now based in Auckland for my studies. I am a versatile and dynamic individual with a proven office administration and customer service excellence track record. Currently, I am looking for a flexible part-time job that aligns with my university schedule. I am highly motivated, reliable, and eager to learn new skills. My positive attitude and strong work ethic allow me to adapt quickly and thrive both individually and in team environments. I am passionate about science, particularly in the medical field, and am committed to further developing my skills and knowledge as I work towards my career in healthcare
Overview
5
5
years of professional experience
Work History
Receptionist
Blue Lake Top 10 Holiday Park
12.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed guest check ins and check outs, ensuring smooth and efficient guest experiences
- Answered phone calls promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handle bookings, cancellations, and modifications, both over the phone and via online systems
- Assist guests with enquiries, provide local information to tourists, and address any concerns, or special requests during their stay
- Co-ordinated laundry survives, including prepping laundry packs for rooms and maintaining cleanliness
- Conducted room checks to ensure quality standards were met for guest satisfaction
- Sold food items and beverages, including prepping and serving coffees and smoothies in the park shop
Sales Assistant + Administrative Work
Unichem The Mall Pharmacy
12.2022 - 12.2024
- Promote and sell pharmaceutical products
- Greet and assist customers, provide information about products, handle enquiries and concerns
- Distribute prescription medications, over-the-counter drugs, and health supplies
- Monitor stock levels, restock shelves and reorder products when needed
- Maintain up-to-date knowledge of pharmaceutical products and their uses to advise customers effectively
- Enter and update patient and prescription medication into the database
- Compile and organise records of daily prescription batches
- Comply with patient confidentiality regulations
Volunteer Coach
MIGS Gymsports
03.2023 - 07.2023
- Taught fundamental gymnastics skills and techniques to children
- Ensured a safe training environment by supervising activities, safe set up of equipment, following safety protocols
- Encouraged and motivated kids to improve their skills build confidence, and create a fun and inclusive training environment
- Monitored and assessed the progress of individual children, giving feedback and setting goals
- Managed group behaviour, maintained discipline, and resolved conflicts in a supportive manner
- Effectively communicate with parents and guardians regarding their children's progress
- Worked together with other coaches to co-ordinate trainings
Checkout Operator
Fresh Choice Te Ngae
03.2020 - 02.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, pack and transfer groceries
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Restock and arrange goods throughout the store to drive product sales
- Collaborated with team members to manage long lines during peak hours and COVID lockdowns, streamlining the customer checkout process.
- Checked identification when needed for proof of age during alcohol and tobacco sales
Education
Bachelor of Medical Imaging (Honours) -
University Of Auckland
Auckland, NZ11-2027
High School Diploma -
Rotorua Lakes High School
Rotorua, NZ11-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Excellent customer service
- Office administration
- Strong communication abilities
- Sales and marketing
- Mathematics and problem solving abilities
- Teamwork
- Quick learning
- Attention to detail
Timeline
Receptionist
Blue Lake Top 10 Holiday Park
12.2024 - 02.2025
Volunteer Coach
MIGS Gymsports
03.2023 - 07.2023
Sales Assistant + Administrative Work
Unichem The Mall Pharmacy
12.2022 - 12.2024
Checkout Operator
Fresh Choice Te Ngae
03.2020 - 02.2023
Bachelor of Medical Imaging (Honours) -
University Of Auckland
High School Diploma -
Rotorua Lakes High School
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