Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Harvey

Auckland

Summary

Friendly and hardworking team player with customer service experience and a strong work ethic. Comfortable engaging with customers, assisting with transactions, and supporting smooth day to day operations.

Overview

3
3
years of professional experience

Work History

Personal Assistant

Tillered
Auckland
03.2024 - Current
  • Communicated with clients and suppliers in a professional and approachable way.
  • Supported the team by keeping schedules, invoices, and records organised.
  • Helped coordinate meetings and made sure deadlines were met.
  • Worked closely with colleagues to keep day to day operations running smoothly.

Personal Assistant

Independent Governance Services
Auckland
08.2024 - 04.2025
  • Handled emails and phone calls, making sure enquiries were dealt with promptly.
  • Assisted the team with meeting organisation and agendas.
  • Helped staff adapt to new systems, supporting them during the changeover.
  • Contributed to a positive and cooperative team environment.

Swim Instructor

SwimGym
Howick, Auckland
08.2022 - 12.2023
  • Delivered high-quality customer service to children, adults, and parents in a busy environment.
  • Communicated effectively with clients of all ages and backgrounds.
  • Managed schedules, maintained safety standards, and kept records up to date.
  • Ensured safety compliance and maintained a clean, organised work environment.

Education

University Pathways Programme -

Tafe Queensland
Brisbane, Australia
08-2025

High School Diploma -

Howick College
Auckland, NZ
11-2023

Skills

  • Customer service and communication
  • Time management and reliability
  • Ability to work in fast-paced environments
  • Teamwork and collaboration
  • Problem solving and adaptability
  • Friendly and approachable manner
  • Reliable and punctual

Timeline

Personal Assistant

Independent Governance Services
08.2024 - 04.2025

Personal Assistant

Tillered
03.2024 - Current

Swim Instructor

SwimGym
08.2022 - 12.2023

University Pathways Programme -

Tafe Queensland

High School Diploma -

Howick College

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Caitlin Harvey