Caitlin Harvey
Auckland
Summary
Friendly and hardworking team player with customer service experience and a strong work ethic. Comfortable engaging with customers, assisting with transactions, and supporting smooth day to day operations.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Tillered
Auckland
03.2024 - Current
- Communicated with clients and suppliers in a professional and approachable way.
- Supported the team by keeping schedules, invoices, and records organised.
- Helped coordinate meetings and made sure deadlines were met.
- Worked closely with colleagues to keep day to day operations running smoothly.
Personal Assistant
Independent Governance Services
Auckland
08.2024 - 04.2025
- Handled emails and phone calls, making sure enquiries were dealt with promptly.
- Assisted the team with meeting organisation and agendas.
- Helped staff adapt to new systems, supporting them during the changeover.
- Contributed to a positive and cooperative team environment.
Swim Instructor
SwimGym
Howick, Auckland
08.2022 - 12.2023
- Delivered high-quality customer service to children, adults, and parents in a busy environment.
- Communicated effectively with clients of all ages and backgrounds.
- Managed schedules, maintained safety standards, and kept records up to date.
- Ensured safety compliance and maintained a clean, organised work environment.
Education
University Pathways Programme -
Tafe Queensland
Brisbane, Australia08-2025
High School Diploma -
Howick College
Auckland, NZ11-2023
Skills
- Customer service and communication
- Time management and reliability
- Ability to work in fast-paced environments
- Teamwork and collaboration
- Problem solving and adaptability
- Friendly and approachable manner
- Reliable and punctual
Timeline
Personal Assistant
Independent Governance Services
08.2024 - 04.2025
Personal Assistant
Tillered
03.2024 - Current
Swim Instructor
SwimGym
08.2022 - 12.2023
University Pathways Programme -
Tafe Queensland
High School Diploma -
Howick College
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