Caitlin Jackson
North Shore,AUK
Summary
Offering strong organizational skills and friendly attitude, ready to learn and grow in medical office setting. I bring the ability to quickly grasp new medical computer systems and office procedures. Ready to use and develop communication and organizational skills in a receptionist role. I enjoy working in a medical setting as I get satisfaction from helping people day to day.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
SRG Radiology
06.2024 - Current
- Communicating in a professional manner via phone and email to other health providers and patients.
- Greeting patients upon arrival, registering their appointments, taking then to the next waiting room and giving prep for their scans.
- Data entry; Loading referrals and updating patient files also checking their details are correct when registering their appointment.
- Booking scans that require high detail regarding ultrasound and CT and steroid injections with specific safety questions and prep.
Administrator
Habit Health
04.2023 - 08.2024
- Data entry for ACC Medical referrals, making sure it was 100% accurate on Gensolve.
- Light reception duties; Registering patients for physio and medicals, taking only card payments and loading packing slips into the system.
- Wrote processes on Healthlink for concussion and nursing referrals on Gensolve.
- Working in an online team for an overall KPI goal.
Front of House Employee
Courtyard Cafe
10.2023 - 05.2024
- Performed opening and closing duties.
- Making sure our work area was clean so we can function better. Making sure all the tables we cleared and cleaned in a timely manner.
- Money handling with cash and card payments.
- Assisting any customers with food queries and any other requests they may have..
Medical Receptionist
Cassia Medical
11.2022 - 03.2023
- Patient scheduling, emailing referrals to other healthcare providers. Sending scripts and invoicing with Medicare.
- Small private owned practice with 1 doctor and 2 nurses working closely with them.
- Main receptionist duties, liaising with the owner of the practice, completing any set task.
Receptionist
Lisa Hansen Physio
02.2022 - 10.2022
- Main reception duties, greeting and registering patients, taking payments.
- Loading physio referrals, ACC45 and 32 documents and pre op paperwork physio for pre op patients.
- 4 clinics, I would work at a different site if asked.
Administrator
Accident Compensation Corporation, ACC
06.2020 - 02.2022
- Mail room duties; organizing files by type in correct piles, organizing and sending off all dental paperwork to correct invoice location, knowing the ACC dental codes for correct invoicing.
- Data entry; Different procedure for loading different files in the system. Using barcodes to upload.
- Preparing files from Outlook, using adobe to make sure correct format and naming for uploading to the system.
Education
High School Diploma -
Hauraki Plains College
Ngatea, NZ12-2018
Skills
- Attention to detail
- Strong work ethic
- Appointment scheduling
- Office administration
- Professional appearance
- Cash handling proficiency
- Data confidentiality
- Medical records management
Certification
Career Academy - Xero Certificate January 2025
Career Academy - Xero Certificate February 2025
Timeline
Medical Receptionist
SRG Radiology
06.2024 - Current
Front of House Employee
Courtyard Cafe
10.2023 - 05.2024
Administrator
Habit Health
04.2023 - 08.2024
Medical Receptionist
Cassia Medical
11.2022 - 03.2023
Receptionist
Lisa Hansen Physio
02.2022 - 10.2022
Administrator
Accident Compensation Corporation, ACC
06.2020 - 02.2022
High School Diploma -
Hauraki Plains College
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