Caitlin McAneney
Taupo
Summary
Experienced retail assistant with 6 years in customer facing roles. I have a background in fashion and pharmacy retail, with my last role at October Reign progressing to a trusted leadership role, independently managing store operations, online sales, and the brand social media account. I have worked independently running the boutique in Taupo for the past year; this has required a strong eye for presentation, customer engagement, and day to day retail management.
Overview
6
6
years of professional experience
Work History
Senior Sales Assistant
October Reign Boutique
11.2022 - 12.2025
- Built and maintained strong client relationships by delivering tailored styling experiences in store and online.
- Oversaw inventory management, importing stock into Lightspeed and Shopify, and ensuring accuracy.
- Assisted in buying.
- Managed social media, including taking and editing content, running ads, and promotions through Meta and Shopify.
- Fulfilled online orders using Shopify and Lightspeed.
- Created marketing emails using Mailchimp to inform our database of new arrivals and promotions.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Organised new stock for floor placement.
- Conducted regular stock takes throughout the year to maintain accurate records.
- Worked autonomously for the past year.
Retail Assistant
Kilt Clothing
, Taupo
02.2022 - 11.2022
- Assisted customers in the store with product selection.
- Stand in manager when required; completed rosters and timesheets for staff and weekly store check ins.
- Maintained organisation of the store, including re-merchandising and restocking.
- Processed payments using cash register, eftpos machine and POS system.
- Completed in depth end-of-day sheets and counted cash
- Collaborated in daily team meetings with all stores in New Zealand
Retail Assistant
Life Pharmacy
, Taupo
12.2019 - 08.2021
- Assisted customers with over the counter medicines and ordered prescriptions, referring clinical queries to the pharmacist.
- Demonstrated strong product knowledge across a wide range of beauty, health, and wellness products and brands.
- Operated POS systems, handled cash and eftpos transactions accurately.
- Maintained stock levels, restocked shelves, and rotated stock.
- Worked well, and communicated efficiently in a diverse team.
Education
NCEA -
Tauhara Collage
12-2021
Skills
- Social media marketing
- Inventory management
- Customer relationship management
- E-commerce operations
- Visual merchandising
- Retail analytics
- Order fulfilment
- Problem solving
References
References available upon request.
Timeline
Senior Sales Assistant
October Reign Boutique
11.2022 - 12.2025
Retail Assistant
Kilt Clothing
02.2022 - 11.2022
Retail Assistant
Life Pharmacy
12.2019 - 08.2021
NCEA -
Tauhara Collage