Caitlin Penny
Cromwell
Summary
Relocating back to Perth early September 2026, with the flexibility to return earlier if required. Passionate about Human Resources, recruitment, and building positive relationships with people. Currently working as a People & Culture Officer for local council while completing a Diploma in Business (Human Resources). I have a strong commitment to supporting employees and contributing to a positive workplace culture
Overview
1
1
Certification
1
1
year of post-secondary education
12
12
years of professional experience
Work History
People & Culture Officer
Central Otago District Council
Central Otago
10.2025 - Current
- Prepare and issue employment agreements, contract variations, and employment-related documentation.
- Coordinate end-to-end recruitment processes, including scheduling interviews, liaising with candidates and hiring managers, and preparing recruitment documentation.
- Create induction schedules for onboarding staff.
- Deliver People & Culture inductions to new employees.
- Implement and coordinate employee wellbeing initiatives.
- Generate and analyse reports through ELMO.
- Manage the People & Culture and Health & Safety inboxes, ensuring enquiries and requests are actioned efficiently.
- Coordinate health checks, vaccinations, and personal protective equipment (PPE) for staff.
- Raise and receipt purchase orders.
- Maintain confidential employee records and personnel files.
- Verify employee right-to-work documentation.
- Collate and prepare workplace incident and health and safety data for monthly Health and Safety Committee meetings.
- Take accurate meeting minutes for Health & Safety meetings.
- Prepare and issue staff warrant cards.
- Provide day-to-day administrative support across People & Culture operations.
Front Desk Staff
Highlands Motorsport Park
Cromwell
07.2025 - 10.2025
- First point of contact for go karts front desk.
- Setting up and organizing group functions.
- Café front of house.
Recruitment Consultant/Administrator
ReadyForce Personnel
Rockingham
06.2022 - 06.2025
- First point of contact for inbound inquiries via phone and email.
- Directing calls to other staff members and passing on messages as required.
- Interviewing and assessing prospective applicants, and matching them with vacancies at client companies.
- Screening candidates and drawing up shortlists.
- Booking and scheduling interviews, pre-employment medicals, drug screens, and onboarding inductions.
- Drafted job postings for clients, posted them on various online platforms, and screened resumes.
- Building and maintaining relationships with both clients and candidates.
- Maintaining and updating candidates' records on in-house databases.
- Conduct reference checks.
- Processing employment contracts and onboarding documentation.
- Responsibility for recruitment inbox management, categorizing emails, and responding to sales leads, potential clients.
- Stock management of all PPE and office supplies.
- Data entry and record keeping of all candidate and client confidential documentation.
- Maintaining shared calendars.
- Complete instant drug and alcohol screening on candidates in the office.
- Candidate care from start to completion on work project.
- Facilitating on-site drug and alcohol screening for candidates.
Head Barista/All Rounder
Soul Origin
Rockingham
06.2021 - 05.2022
- Resolved conflicts between customers, staff, or management in a professional manner.
- Utilized point-of-sale (POS) system to accurately process customer payments.
- Trained new staff members on proper coffee preparation and customer service techniques.
- Maintain clean work environment at all times.
- Ordering of stock and coffee equipment.
- Liasing with coffee reps and keeping up to date with new products and training.
- Espresso pulling, coffee brewing and latte art.
- Food and drink preparation and handling.
Cafe Supervisor/ Barista
Olivers
Clyde
01.2015 - 01.2021
- Organized inventory, ordering supplies and maintaining stock levels to ensure adequate availability of products.
- Maintained a clean and safe work environment by adhering to health regulations and sanitation standards.
- Participated in weekly meetings with management team to discuss sales goals, promotions.
- Trained and coached new employees on cafe operations.
- Producing weekly staff work rosters.
- Monitored store performance metrics such as labor costs, sales targets and customer satisfaction ratings.
- Collaborated with kitchen staff regarding menu changes and special orders for customers with dietary restrictions.
Education
Diploma in Business - HR Strand - Human Resources Management
SIT
Invercargill 01.2026 - 07.2026
Certification in Business Administration -
Insight Training
RockinghamCertification in Animal Care -
Otago Polytechnic
DunedinHigh School Diploma -
Dunstan High School
Alexandra, New ZealandSkills
- Client management
- Candidate Sourcing
- Problem-Solving
- Attention to Detail
- Time Management
- Excellent Communication
- Reliability
- Microsoft Office
- Recruitment and hiring
- Data Entry
- Appointment Setting
Certification
- Drivers Licence
- Collect specimens for drugs of abuse testing
- Barista Certificate
- NZ Citizen with full working rights in Australia
Timeline
Diploma in Business - HR Strand - Human Resources Management
SIT
01.2026 - 07.2026
People & Culture Officer
Central Otago District Council
10.2025 - Current
Front Desk Staff
Highlands Motorsport Park
07.2025 - 10.2025
Recruitment Consultant/Administrator
ReadyForce Personnel
06.2022 - 06.2025
Head Barista/All Rounder
Soul Origin
06.2021 - 05.2022
Cafe Supervisor/ Barista
Olivers
01.2015 - 01.2021
Certification in Business Administration -
Insight Training
Certification in Animal Care -
Otago Polytechnic
High School Diploma -
Dunstan High School