Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Debbie Smith

Papamoa,Bay Of Plenty

Summary

PERSONAL SUMMARY: Enthusiastic and hard-working customer service professional looking for full time work. My professional experience, shining personality, and tidy presentation make me an ideal asset to add to your team. I am a motivated, quick learning individual with a can-do attitude ready to take on my next challenge.

Overview

6
6
years of professional experience

Work History

Vape Retail Assistant

Vape Merchants Tauranga
09.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • managed stock takes


Duty Manger

Super Liquor
06.2023 - 09.2023
  • Serving customers and providing product recommendations. Ensuring all customers' full satisfaction through answering queries and resolving issues with a friendly and knowledgeable approach.
  • General business duties, including cleaning, stocktakes, cash handling.
  • Talking with staff to resolve any complaints and queries. Effectively managing stock deliveries.
  • Working alongside suppliers to successfully implement specials or promotions within the context of my store and clientele.


  • Delivery's Supplying alcohol to business within the area
  • ensuring alcohol was delivered to the correct person with the appropriate ID
  • loaded and unloaded delivers to and from the work van.

Sales Assisstant

Pick A Part
04.2023 - 05.2023
  • Sold car parts , cheeked over items to ensure that i was selling the right car part and for the right price.
  • cheeking peoples bags for correct tools aloud to enter.
  • Took money upon entry (entry free)
  • clean the wreaking yard putting random bits in the right cars.
  • took off and dismantled car parts.

Duty Manager

Bottle-O
03.2019 - 03.2023
  • Serving customers and providing product recommendations.
  • Ensuring all customers' full satisfaction through answering queries and resolving issues with a friendly and knowledgeable approach.
  • General business duties, including cleaning, stocktakes, cash handling.
  • Managing staff efficiently, and ensuring tasks and responsibilities are completed on time.
  • Talking with staff to resolve any complaints and queries.
  • Effectively managing stock deliveries.
  • Entering and updating all stock into the system.
  • Working alongside suppliers to successfully implement specials or promotions within the context of my store and clientele.

Bar Assistant

Fielding Hotel
01.2018 - 01.2019
  • Ensuring liquor laws were adhered to, including checking patrons' identification.
  • Customer service, ensuring patrons satisfaction the legal way, with maintaining customer loyalty.
  • Resolving escalated customer complaints,
  • Cash handling.
  • Pouring wine, beer and cocktails for patrons.
  • Restocking beer and liquor regularly and after special events.
  • Maintaining order and cleanliness of work areas to comply with health codes.
  • Cleaning and sanitizing kitchen equipment, utensils and work stations.

Product Line Assistant

Ernest Adams, Adecco
2017 - 2017
  • Following all Goodman Fielder Health and Safety policies and procedures.
  • General warehouse duties, cleaning, stocktakes, administration, and compliance.
  • Contributing to a team-based environment to maintain line productivity and meet expected deadlines.
  • Boxing, labelling and moving items to keep production lines moving swiftly.
  • Recognising defective material and reporting issues to management.
  • Participating in extra shifts when required to push out more stock then usual.

Kitchen Hand

International Pacific College
2017 - 2017
  • Customer service.
  • Placing food trays over warmers for immediate service or storing in refrigerated storage cabinets.
  • Washing and sanitising plates using industrial dishwashers.
  • Food Preparation.
  • Maintaining order and cleanliness of work areas to confirm with health codes.
  • Cleaning and sanitising kitchen equipment, utensils and work stations.

Deli Assistant

Countdown
01.2016 - 2016
  • Serving customers, slicing meats and cheeses, and weighing deli items for customers.
  • Responding to customer queries about product.
  • Organizing ingredients and restocking supplies to prepare for busy periods.
  • Monitoring deli temperatures.
  • Food Safety Certificate.
  • Sanitizing and keeping work areas through cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Education

Early Childhood

Universal College of Learning
Palmerston North, NZ
01.2018

Freyberg High
Palmerston North, NZ
01.2011

Skills

  • Supply Replenishment
  • Clear Communication
  • Decision Making
  • Relationship Building
  • Employee Training
  • Payment Processing
  • Flexible Schedule
  • Team Leadership
  • Customer Service
  • dismantling cars
  • Safe Food Handling
  • Flexible and Adaptable

Timeline

Vape Retail Assistant

Vape Merchants Tauranga
09.2023 - Current

Duty Manger

Super Liquor
06.2023 - 09.2023

Sales Assisstant

Pick A Part
04.2023 - 05.2023

Duty Manager

Bottle-O
03.2019 - 03.2023

Bar Assistant

Fielding Hotel
01.2018 - 01.2019

Deli Assistant

Countdown
01.2016 - 2016

Product Line Assistant

Ernest Adams, Adecco
2017 - 2017

Kitchen Hand

International Pacific College
2017 - 2017

Early Childhood

Universal College of Learning

Freyberg High

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Caitlin Debbie Smith