Caitlin Rose Sewell

Roles and Responsibilities performed in conjunction with Talent Acquisition's

• Organise in-person trainings including scheduling sessions and reserving rooms
• Stella internal customer service
• Create and maintain accurate records of employee trainings
• Maintain and improve the learning function and the performance function of the HRIS system
• Design instructional online courses using Articulate

• Providing excellent customer service to external and internal customers
• Organise onsite interviews between hiring managers and potential candidates
• Day to day maintenance, streamlining and updating of the recruitment part of the HRIS system
• Data analysis on recruitment patterns and areas of improvement in the talent acquisition process
• Updating internal process and resources
• Assist in delivering HRIS system training to internal customers

-March 2022 to November 2022 -

• Assisted the day to day coordination of the Learning and Development team.
• Lead coordinator on the Learning and Development project to refresh the annual Performance Talks

• Established relationships with rangatahi and staff whilst supporting rangatahi to reach short and long term goals
• Compled necessary reports and documentation to maintain thorough, accurate case records
• Applying clinical and behavioral knowledge to maintain safety during crisis moments

• Processed Deeds of Assignment and Official Information Act requests for residents in Canterbury
• Responded proactively and positively to rapid change
• Addressed customer concerns, demonstrating empathy and resolving problems swiftly

• Provided support for residents during first Covid lockdown
• Documented residents' mental status, sleep and eating patterns
• Conducted resident checks during day and overnight hours on regular schedule to check health and safety status
• Assisted residents with basic activities of daily living

• Brought high energy and professionalism when dealing with clients and staff
• Coordinated with staff to resolve service problems and boost client satisfaction
• Trained and supported new team members in processes and procedures
• Maintained accurate record-keeping with proactive attention to client information updates