Caitlyn Kinzett

As a manager, I have refined my communication skills, developed strong relationships with coworkers and customers, maintained productivity and fostered a safe and healthy environment.

• Enhanced team productivity through effective scheduling and task delegation.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Encouraged positive communication between coworkers.

Gained valuable experience in the aspects of how to communicate more accurately and clearly with customers and coworkers.

Also gained positive skills for handling several tasks and still assisting with multiple requests.

• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

During high-school, I tutored some fellow youths in playing guitar. Music has always been a passion of mine and so I sought to share my knowledge with others. This helped me to gain valuable experience in reaching out to others and sharing understanding to help others learn.

Working as a waitress fostered many skills in me that i carry with me to this day. Such as; time management, quick thinking, clear communication, professionalism, and perseverance.

• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Whilst working at the Cafe, I gained valuable skills and gained a better understanding of myself. Entering the workforce during my youth encouraged a strong work ethic that has persisted to today.

• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.

At a young age, I engaged with volunteering programs through the Pathfinders group.

• Assisted with special events and programs.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Maintained a clean environment for volunteer members.

During high school, I was able to volunteer for;

• Marathon events (assisting with multiple tasks)
• Clean-up events (ie; beach clean-ups, park clean-ups)
• Fundraising programs (ie; 40 Hour Famine, Christmas Charity events)

I also engaged in various Charity events during high school and primary school to fundraise.