Calais Leggan
Papakura
Summary
Casual working usher currently employed at Due Drop Event Centre. I have necessary skills in customer service. Adept at ensuring guest safety and satisfaction while effectively coordinating events. Recognised for maintaining a clean environment and enforcing policies, contributing to a seamless experience for all attendees.
Overview
2
2
years of professional experience
Work History
Usher
Due Drop Event Center
Manukau
09.2023 - Current
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Assisted in ticket sales when necessary.
- Complied with health and sanitation practices and procedures.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Provided assistance to people with disabilities who require special accommodation.
- Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
- Provided information regarding events, facilities, and services.
- Maintained positive working relationship with fellow staff and management.
- Greeted guests and directed them to their seats.
- Collected tickets at entrances and exits when required.
- Assisted patrons with handicaps to appropriate seating.
- Verified tickets for entry into the venue.
- Answered questions from guests about events, venues, times.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
- Monitored guest behavior to ensure compliance with safety regulations.
- Distributed programs and other materials to guests as needed.
- Assisted with seating patrons in a courteous and efficient manner.
- Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
- Ensured that emergency exits were not blocked or obstructed.
- Actively monitored crowd control during large gatherings.
Education
High School Diploma -
Alfriston College
550 Porchester Road, Randwick Park, Manukau 210509-2024
Skills
- Customer service
- Event coordination
- Ticket verification
- Crowd management
- Communication skills
- Multitasking
- Policy enforcement
- Customer requests
Timeline
Usher
Due Drop Event Center
09.2023 - Current
High School Diploma -
Alfriston College