Summary
Overview
Work History
Education
Skills
Websites
About Myself
Accomplishments
Languages
Timeline
Generic
Caleb Jupe

Caleb Jupe

Hamilton,Fairfield

Summary

I am a hard working and dependable individual, Through years of training as a waiter at high end restaurants, I have been able to develop skills of achieving customer satisfaction. I feel that my knowledge of business, which I gained while studying at university, although I know I have a lot to learn, would be helpful in this kind of work.

Overview

3
3
years of professional experience

Work History

Operations Team Member

Bunnings Warehouse
11.2023 - Current
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed and maintained positive relationships with customers and retained customer satisfaction.
  • Developed and implemented strategies to maximize productivity and streamline operations.
  • Gathered, organized and input information into digital database.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.

Waiter

Furnace Steakhouse - Lawrenson Group
01.2023 - 10.2023
  • By working within this group, I have had the opportunity to work in different venues around the city and have got to experience multiple different work cultures
  • As Furncae won 'venue of the year' at the Lawrenson group awards this year, I am required to uphold a high standard of customer service for this award-winning restaurant
  • Greeted customers within 10 seconds of restaurant entry, answered questions, and recommended relevant dishes and current specials
  • Accurately handled the cash register/POS transactions, including returns and exchanges
  • Documented inventory and reported low stock quickly to increase customer satisfaction.

Head Waiter

Sherwood Lane inc
01.2021 - 08.2023
  • Ensured that customers had a memorable fine dining experience by providing a high standard of customer service
  • Provided excellence customer service, ensuring customer satisfaction and resolving any issues promptly
  • Managed reservations, seating arrangements and customer requests efficiently

Education

Bachelor of Arts - Business And Geography

University of Ireland
Maynooth
08.2023

Skills

  • Customer service orientation
  • Coordination
  • Organization
  • Thorough
  • Quality Assurance
  • Cost reduction strategies
  • Team collaboration
  • Staff training and development
  • Organizational skills

About Myself

My name is Caleb Jupe, I am 22 years old, I am From Ireland but am currently spending a few months abroad in New Zealand. I have  bachelors degree business and geography and have graduated in August 2023. I have previous experience working in hospitality by working as a head waiter at Michelin recommended restaurant and have also worked in other restaurants but most recently a team operations member at Bunnings New Zealand. I enjoy developing and maintaining customers as that provides me with the best job satisfaction. In my spare time I enjoy running and in March 2023 I completed my first marathon—the Lake Garda 42. I play many sports and I enjoy being outdoors and going on hikes. I am also currently taking lessons in Italian online as a I am hoping to spend some time there this coming summer. 

Accomplishments

  • Achieved a 2.2 grade from the School of Business Maynooth
  • Completed my first marathon in March 2023, in Lake Garda, Italy
  • Won the all-Ireland schools Championship in 2016
  • Was made head waiter of Sherwood Lane inc. in 2022. and helped our restaurant improve and become more efficient by creating a new section system in the workplace that was successful
  • Moved to New Zealand for a summer and successfully helped a work team improve on their organisation skills by delegating and communicating and implementing ideas


Languages

English
Native or Bilingual
Irish
Professional Working
Italian
Limited Working
French
Limited Working

Timeline

Operations Team Member

Bunnings Warehouse
11.2023 - Current

Waiter

Furnace Steakhouse - Lawrenson Group
01.2023 - 10.2023

Head Waiter

Sherwood Lane inc
01.2021 - 08.2023

Bachelor of Arts - Business And Geography

University of Ireland
Caleb Jupe