Caleb Shepherd
Christchurch,Burnside
Summary
I am reliable, trustworthy, enthusiastic, have excellent customer services skills, and adapt quickly to situations particularly during busy periods. I have a great work ethic, and always willing to take on extra work. I have a great working relationship with my colleagues and work well within a team. I also work well on my own and am trusted to get the job done using my own initiative.
I have received positive feedback from customers on numerous occasions.
Overview
2
2
years of professional experience
Work History
Waiter [Part Time]
Terra Viva Cafe
03.2022 - Current
I have been a waiter at Terra Viva Cafe for approximately 2 years. My role involved the following as well as additional tasks when requested.
- Streamline order processing for increased efficiency through clear communication with kitchen staff.
- Maintaine customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remain calm and poised when dealing with difficult customers or during busy shifts.
- Enhance customer satisfaction by providing attentive service and anticipating guest needs.
Education
NCEA Level 2 - NZCA Level 3
Burnside High School
Christchurch, NZ11.2024
Skills
Communication Skills:
-Clear and effective communication, both verbal and written, with colleagues, customers, and management
Teamwork:
-Collaboration and the ability to work well with others to achieve common goals
Time Management:
-Efficiently prioritize tasks and manage time to meet deadlines and handle multiple responsibilities
Problem-Solving:
-Analytical thinking and effective problem-solving skills to address issues as they arise
Positive Attitude:
-Maintaining a positive and optimistic outlook, even in challenging situations
Initiative:
-Willingness to take on additional responsibilities and go above and beyond regular duties
Adaptability/Flexibility:
-Ability to adapt to changes in the work environment and handle unexpected situations
Hobbies
I enjoy spending time with friends and family and meeting new people. Some of my interests are
-football/soccer
-watersports
-running
-gym
-traveling
Timeline
Waiter [Part Time]
Terra Viva Cafe
03.2022 - Current
NCEA Level 2 - NZCA Level 3
Burnside High School
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