In past roles I've always tried to find more things i can do and ways to improve efficiency and communicating with customers to find out things that could be improved like areas that where missed / areas of interest to recommend to other customers as well as fine tuning recommending vehicles better suited towards their plans ( this resulted in many comments that i should be working at the counter )
I'm always happy to learn new things , explore outside of my comfort zone and experiment with different ways to complete tasks
Work History
Warehouse Assistant
Designer Lighting
Prepared orders for shipment by picking, packing, and labelling merchandise.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Participated in occasional receipt filling tasks
Night Stocker
Countdown Supermarket
Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
Unloaded arriving product stock and moved to store display areas.
Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Vehicle Service Attendant
Hertz Car Rental, ICS, SIXT Car Rentals
Promoted sustainability within the workplace through responsible waste disposal practices during vehicle servicing activities.
Increased customer satisfaction rates by promptly addressing any concerns or issues raised during vehicle pick-up or drop-off processes.
Improved customer satisfaction by ensuring timely and thorough vehicle cleaning and maintenance.
Strengthened company-client relations through professional communication skills when interacting with customers during drop-off or pick-up procedures.
Demonstrated adaptability within the work environment by quickly learning and implementing new procedures or practices established by management to improve overall service quality.
Increased efficiency by effectively managing multiple tasks such as refueling, washing, and vacuuming vehicles simultaneously.
Test-drove vehicles to confirm proper operation before delivering to customers.
Confirmed excellent customer service by quickly resolving customer concerns.
Followed safety protocols while working, avoiding accidents and injuries.
Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
Assisted customers promptly with their inquiries, providing exceptional customer service at all times.
Collaborated with team members to maintain an adequate inventory of supplies needed for vehicle servicing tasks.
Skills
Time Management
Attention to Detail
Customer Service
Team Collaboration
Cleaning and sanitizing
Problem-Solving
Decision-Making
Inventory Control
Flexible and Adaptable
References
Darren ( Manager at Hertz ) 0272797390
Cain ( Co-Worker at Hertz/Supervisor at ICS) 021790596